ML Engineering Intern - Real-Time Knowledge AI

Cresta; United States; Remote; USD 62,000 - 96,000; Full time

Benefits offered by this job

Hourly pay $45-$70

Lunch stipend up to $25

PTO: 4 days

Job summary

Cresta in the United States is seeking interns for the Knowledge Assist team to design, develop, and deploy AI-powered solutions for contact centers. You’ll work with top researchers and engineers on GenKA, KS, and RAG projects, gaining hands-on experience in real-world AI systems.

This internship offers mentorship and opportunities to contribute to production deployments, along with exposure to security, cost-efficiency, and scalable AI challenges in a fast-paced, collaborative environment.

Qualifications

• Pursuing a degree in CS/AI/ML or related.
• Strong Python programming skills.
• Solid understanding of ML fundamentals and generative modeling.

Responsibilities

• Design, develop, and deploy KA solutions and models.
• Improve reasoning and evaluation in real-world scenarios.
• Collaborate with front-end and back-end teams to integrate KA into customer solutions.
• Scale AI systems for production with performance and reliability in mind.
• Contribute to future roadmap for Cresta’s KA.
• Research ways to improve security and cost-efficiency of AI systems.

Skills

Python

Machine Learning

Experiment design

Education

Bachelor’s or Master’s degree in Computer Science/AI/ML

Tools

PyTorch

TensorFlow

Job description

Cresta in the United States is seeking interns for the Knowledge Assist team to design, develop, and deploy AI-powered solutions for contact centers. You’ll work with top researchers and engineers on GenKA, KS, and RAG projects, gaining hands-on experience in real-world AI systems.

This internship offers mentorship and opportunities to contribute to production deployments, along with exposure to security, cost-efficiency, and scalable AI challenges in a fast-paced, collaborative environment.