MK Attendant/Driver

ISS Facility Services - North America; Reno (NV); On-site; USD 33,000 - 47,000; Full time

Job summary

ISS Facility Services - North America is seeking a courteous delivery assistant to transport prepared foods from the production kitchen to multiple sites and to maintain front of house areas, coffee stations, and service cleanliness. You will greet guests and merchandise products while upholding Guckenheimer standards.

The role emphasizes guest hospitality, reliable attendance, and teamwork, with a focus on safety and accurate restocking throughout shifts.

Qualifications

• Valid state driver's license.
• Must be 18 or older.
• Clean and safe DMV driving record.
• Must have a passion for customer service.
• Always have a positive attitude.
• Be dependable and reliable.
• Ability to communicate effectively.
• Ability to smile and keep calm under busy working conditions.

Responsibilities

• Drive a delivery vehicle to deliver prepared foods from the production kitchen to various sites according to schedule.
• Maintain front of house area and coffee stations; keep service areas clean and stocked.
• Merchandise products in an attractive manner and greet guests.
• Follow HACCP to ensure safe temperature control.
• Display merchandise attractively and rotate stock as needed.
• Provide outstanding hospitality and teamwork; follow directions from the Chef and Front of the House Manager.
• Maintain safety and report hazards or compliance concerns.

Skills

Valid state driver\'s license

18+ years old

Clean DMV driving record

Customer service passion

Positive attitude

Dependable and reliable

Effective communication

Calm under pressure

Job description

Hourly Wage

The hourly pay range for this position is $28.90 per hour - $28.90 per hour. Benefits are provided in accordance with the location’s Collective Bargaining Agreement.

Work Hours

The work hours for this position are Mon-Fri, 8:00 am - 4:00 pm

Key Purpose

• To drive a delivery vehicle for the purpose of delivering prepared foods from the production kitchen to various sites, following a predetermined schedule
• Maintain the front of house area and coffee stations while keeping service areas clean and stocked with product.
• Merchandise products in an attractive manner to Guckenheimer standard. Greet guests, making them feel welcome.

Success Criteria

• Arrive on time to all shifts
• Proper uniform; non-slip shoes, name tag
• Professional appearance
• Provide outstanding hospitality
• Don’t be afraid to ask for help

Key Areas of Collaboration and Influence

• A strong commitment to guest experience
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take directions from the Chef, Front of the House Manager and Catering Manager
• Build relationships with delivery vendors

Ideal Candidate Experience

• Valid state driver's license
• Must be 18 or older
• Clean and safe DMV driving record
• Must have a passion for customer service
• Always have a positive attitude
• Be dependable and reliable
• Ability to communicate effectively
• Ability to smile and keep calm under busy working conditions

Key Accountabilities

• Maintain product inventory to established levels
• Maintain contracted coffee program
• Recognize products; accurately restock and rotate products
• Smile, greet, & serve customers, making them feel welcome
• Complete necessary HACCP to ensure safe temperature control
• Display merchandise in an attractive manner
• Maintain all MK areas in a neat, clean, and attractive manner
• Label and display signs for all items
• Other duties as assigned by management
• Must follow all safety rules and actively prevent accidents
• Ensure that all MKs are restocked with adequate product throughout the day

Physical Demands & Work Environment

• Work up to 8 hours a day on your feet, excluding breaks
• Must be able to lift a minimum of 25lbs
• Come to work properly dressed according to the dress code
• Employees must be able to work under pressure and time deadlines during peak periods

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

Diversity Statement

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

Employment Eligibility

Employment with ISS/Guckenheimer may be contingent upon successful completion of a background check and, where applicable, a drug and/or alcohol screening, in accordance with applicable laws and Company requirements.