Food Service Attendant - EARN

ISS Facility Services - North America; New York (NY); On-site; USD 32,000 - 34,000; Full time

Job summary

Guckenheimer in New York is seeking a Food Service Attendant to ensure a clean, welcoming, and well-stocked environment for guests. You’ll manage coffee stations, greet guests with a smile, and help merchandise products to create a great daily experience.

The role emphasizes hospitality, dependable attendance, and clear communication. You’ll follow safety and HACCP guidelines while collaborating with the Chef and Front of House team to support operations.

Qualifications

• Must have a passion for customer service.
• Always have a positive attitude.
• Be dependable and reliable.
• Ability to communicate effectively.
• Ability to smile and keep calm under busy working conditions.

Responsibilities

• Maintain product inventory to established levels.
• Maintain contracted coffee program.
• Recognize products; accurately restock and rotate products.
• Smile, greet, & serve customers, making them feel welcome.
• Complete necessary HACCP to ensure safe temperature control.
• Display merchandise in an attractive manner.
• Maintain all MK areas in a neat, clean, and attractive manner.
• Label and display signs for all items.
• Other duties as assigned by management.
• Must follow all safety rules and actively prevent accidents.
• Ensure that all MKs are restocked with adequate product throughout the day.

Skills

Customer service

Hospitality

Attention to detail

Communication

Job description

Food Service Attendant

Bring your energy, hospitality, and attention to detail to our team! You’ll help create a clean, welcoming, and well-stocked environment for our guests while keeping coffee stations and service areas looking their best. From beautifully merchandising products to greeting guests with a smile, you’ll play an important part in creating a great experience every day.

Hourly Wage

Guckenheimer offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $23.00 per hour - $25.00 per hour.

Work Hours

The work hours for this position are Mon-Fri, 8:00 am - 4:00 pm.

Success Criteria

• Arrive on time to all shifts
• Proper uniform; non-slip shoes, name tag
• Professional appearance
• Provide outstanding hospitality
• Don’t be afraid to ask for help!

Key Areas of Collaboration and Influence

• A strong commitment to guest experience
• Always remember safety first.
• Build respectful relationships with all teammates and guests.
• Willingness to take directions from the Chef, Front of the House Manager and Catering Manager
• Build relationships with delivery vendors.

Ideal Candidate Experience

• Must have a passion for customer service.
• Always have a positive attitude
• Be dependable and reliable
• Ability to communicate effectively.
• Ability to smile and keep calm under busy working conditions.

Key Accountabilities

• Maintain product inventory to established levels.
• Maintain contracted coffee program
• Recognize products; accurately restock and rotate products.
• Smile, greet, & serve customers, making them feel welcome.
• Complete necessary HACCP to ensure safe temperature control
• Display merchandise in an attractive manner
• Maintain all MK areas in a neat, clean, and attractive manner.
• Label and display signs for all items.
• Other duties as assigned by management.
• Must follow all safety rules and actively prevent accidents.
• Ensure that all MKs are restocked with adequate product throughout the day.

Physical Demands & Work Environment

• Work up to 8 hours a day on your feet, excluding breaks.
• Must be able to lift a minimum of 25lbs.
• Come to work properly dressed according to the dress code.
• Employees must be able to work under pressure and time deadlines during peak periods.

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

Employment with ISS/Guckenheimer may be contingent upon successful completion of a background check and, where applicable, a drug and/or alcohol screening, in accordance with applicable laws and Company requirements.