MJSH Kitchen Supervisor

IHG Hotels & Resorts; Chicago (IL); On-site; USD 39,000 - 43,000; Full time

Job summary

IHG Hotels & Resorts is seeking a Kitchen Supervisor to oversee culinary operations on a shift basis in Chicago. You will manage line cooks, ensure food quality, safety, and sanitation, and assist in planning weekly specials and staff meals.

The role requires hands-on leadership, cost awareness, and the ability to train and develop staff. Strong POS and Microsoft Office skills are required, with a focus on teamwork and delivering excellent service.

Qualifications

• Minimum 2 years of experience at the Supervisor/Kitchen Manager level or above.
• Prior experience in a restaurant similar in scope/style.
• Hands-on experience performing majority of described duties.
• Passionate and humble about service.
• Proud to work in the industry.
• Finds ways to say yes.
• Committed to quality service and/or food.
• Dignified in conduct and appearance.
• Basic understanding of food and labor costs.
• Basic math skills.
• Experience with POS and/or other restaurant-related systems.
• Proficient with Microsoft Office applications.

Responsibilities

• Supervises, monitors and participates in culinary operations during an assigned shift; includes working stations and expediting as necessary.
• Ensuring consistent quality and timeliness of food and the on-going adherence to culinary, safety and sanitation standards.
• Manages the kitchen line using established checklists, may open and close the shift.
• Participates in the planning and preparation of weekly specials and/or staff meals.
• Participates in the on-going training and education of existing culinary staff, and may assist in training new staff.
• Performs various operational/admin functions such as: conducting line checks, monthly inventories, ordering food and food-related products, participating in pre-shifts, generating prep lists, generating recipe cards and costs, preparing staff schedules, POS/Avero usage, reporting & maintenance, etc.
• Ensures general maintenance and upkeep of culinary areas, kitchen equipment
• Controls and analyzes, on an on-going basis, sanitation, cleanliness and hygiene.
• Complies with workplace health and safety requirements.
• Perform other duties, tasks and special projects as assigned.

Skills

Supervisory experience

Team leadership

Attention to detail

Adaptable

Problem solving

POS knowledge

Microsoft Office

Strong work ethic

Communication

Education

Hospitality Management Degree or some college

Food Hygiene Certification

First Aid Certification/Awareness

TIPS Certification

Tools

POS systems

Job description

DUTIES AND RESPONSIBILITIES:

• Supervises, monitors and participates in culinary operations during an assigned shift; includes working stations and expediting as necessary
• Ensuring consistent quality and timeliness of food and the on-going adherence to culinary, safety and sanitation standards
• Manages the kitchen line using established checklists, may open and close the shift
• Participates in the planning and preparation of weekly specials and/or staff meals
• Participates in the on-going training and education of existing culinary staff, and may assist in training new staff
• Performs various operational/admin functions such as: conducting line checks, monthly inventories, ordering food and food-related products, participating in pre-shifts, generating prep lists, generating recipe cards and costs, preparing staff schedules, POS/Avero usage, reporting & maintenance, etc.
• Ensures general maintenance and upkeep of culinary areas, kitchen equipment
• Controls and analyzes, on an on-going basis, the following:
• Sanitation, cleanliness and hygiene.
• At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
• Perform other duties, tasks and special projects as assigned.

QUALIFICATIONS:

Essential Requirements

• minimum 2 years prior experience at the Supervisor/Kitchen Manager level or above
• prior experience in a restaurant similar in scope/style
• prior hands-on experience performing the majority of the areas of responsibility described above
• passionate & humble about service
• proud to work in the industry
• finds ways to say yes
• committed to quality service and/or food
• dignified in conduct and appearance
• basic understanding of food and labor costs
• basic math skills
• prior experience with & good working knowledge of POS and/or other restaurant-related systems
• proficient with Microsoft Office applications

Essential Skills

• Ability to perform job functions with minimal supervision
• Must be a confident individual who is willing to assume responsibility
• Ability to demonstrate high degree of drive and determination
• Adaptive and flexible, team player
• Ability to work cohesively with co-workers as part of a team
• Must have excellent employee relations skills and ability to motivate staff and maintain a cohesive team.
• Ability to supervise train and direct employees, giving corrections when needed.
• Ability to perform job functions with attention to detail, speed and accuracy, and comprehend instructions.
• Ability to prioritize, organize, delegate work and follows through while working in a fast paced environment.
• Ability to be a clear thinker who remains calm and resolves problems using sound independent judgment.
• Ability to work under pressure of meeting production schedules and timelines for guests and fellow workers.
• Ability to aid in the transportation of all work equipment and produce pertinent to job
• Ability to carry or lift items weighing up to 20 pounds
• Ability to bend, stoop and kneel

Desirable

• Hospitality Management Degree or some college
• Food Hygiene Certification
• First Aid Certification/Awareness
• TIPS Certified

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

The salary range for this role is $28.22 to $31.06. This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Important information

• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
• For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.