Runner Food-MJSH

InterContinental Hotels Group; Chicago (IL); On-site; USD 19,000 - 22,000; Full time

Job summary

InterContinental Hotels & Resorts in Chicago is seeking a friendly dining room assistant to support bartenders and servers, greet guests, and maintain a spotless, well-stocked restaurant. You will handle table setups, replenish supplies, and ensure every guest experiences warm, professional service.

This role requires teamwork, attentive listening to guest requests, adherence to health and safety rules, and flexibility to work nights, weekends, or holidays as needed to uphold our luxury brand

Qualifications

• Must be able to speak and understand English.
• High School diploma or equivalent.
• Food Hygiene awareness and training.
• Ability to communicate in English with guests.
• Desirable: Food Hygiene certificate.
• First aid awareness.
• Friendly, upbeat and outgoing personality.
• Ability to perform job functions with attention to detail.
• Able to work nights, weekends and/or holidays.

Responsibilities

• Promote restaurant image with impeccable manners and tact towards guests.
• Maintain constant flow of communication with the team.
• Sets up tables according to standard.
• Removes dirty dishes from tables.
• Welcomes, greets and seats guests when needed.
• Assist bartender to produce beverages and restock bar as needed.
• Ensure working area is clean and well-stocked.
• Follow health and safety requirements and training.

Skills

English fluency

Communication skills

Customer service

Team player

Flexibility schedule

Education

High School diploma or equivalent

Food Hygiene awareness

Food Hygiene certificate

First aid awareness

Job description

RELATIONSHIPS:

1. Reports directly to the Bar Manager
2. Co-operates & communicates with other employees
3. Interacts with guests as appropriate.

DUTIES AND RESPONSIBILITIES:

1. Promote image of the restaurant by displaying impeccable manners, diplomacy and tact towards guests.
2. Maintain constant flow of communication with and to the team.
3. Sets up tables according to standard
4. Removes dirty dishes from tables
5. Sorts and exchanges soiled linen.
6. Welcomes, greets and seats all guest when needed
7. Ability to listen and follow up to all guest requests
8. Cleans and replenishes guest supplies.
9. Restocks stations throughout the day as needed
10. Prepares bread station in the pantry (AM) or outside (PM).
11. Polishes glassware, chinaware, cutlery, etc.
12. Assist with the service when possible and/or as needed.
13. After each meal clean properly the station and floor as needed.
14. Replenish cupboards with tablecloths, silverware, glasses etc.
15. Restock coffee station with cups and clean it after each shift.
16. Performs related duties and special projects as assigned.
17. At IHG we are committed to providing our employees with a safe, secure and healthy workplace.
18. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
19. Assists in maintaining the cleanliness of the restaurant in all areas.
20. Communicates politely and display courtesy to guests.
21. Communicates to his/her manager any difficulties, guest comment and other relevant information.
22. Establishes and maintains effective employee working relationships.
23. Attends and participates in daily briefings and other meetings as scheduled.
24. Attends and participates in training sessions as scheduled.
25. Perform other duties, tasks and special projects as assigned.
26. Helps a Bartender to produce beverages according to the standard recipes and to control the issuing of beverages.
27. Communicates politely and display courtesy to guests.
28. Communicates to his/her superior any difficulties, guest comment and
29. Other relevant information.
30. Establishes and maintains effective employee working relationships.
31. Attends and participants in daily briefings and other meetings as scheduled.
32. Attends and participates in training sessions as scheduled.
33. Prepares food & beverage material and equipment needed for the service in advance
34. Continues to restock the Bar during the shift and ensures Bartender has all the tools needed throughout the night.
35. Ensure working area is always clean
36. Follows proper closing procedure:
37. Cleans & restocks the Bar after last call and ensure it is ready to use for the next morning. Locks coolers & store rooms by the end of the shift.
38. Follows proper key handling procedure
39. Performs duties noted on the daily tasks & cleaning schedule
40. At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
41. Implements the hotel and department regulations, policies and procedures including but not limited to:
42. House Rules and Regulation
43. Health and Safety
44. Grooming
45. Quality
46. Service
47. Hygiene and Cleanliness
48. Perform other duties, tasks and special projects as assigned.

QUALIFICATIONS:

Essential:

• Must be able to speak and understand English
• High School diploma or equivalent
• Food Hygiene awareness and at least basic training.
• Ability to communicate in English with guests.
• Ability to compute basic mathematical calculations.
• Ability to provide legible written communication.
• Desirable:
• Food Hygiene certificate.
• First aid awareness.
• Possess a friendly, upbeat & outgoing personality.
• Essential Skills:
• Ability to perform job functions with attention to detail, speed and accuracy.
• Ability to prioritize, organize and follow through.
• Ability to be a clear thinker remains calm and resolves problems using Sound judgment.
• Ability to work under pressure
• Ability to work an 8-hr shift in all types of conditions pertinent to the job.
• Ability to work with all products and equipment prescribed.
• Ability to comprehend instructions
• Ability to work cohesively with co-workers as part of a team.
• Ability & willingness to perform job tasks according to established standards.
• Must be flexible and able to work nights, weekends, and/or holidays as required.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

The salary range for this role is $14.60 to $15.82. This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Who we are

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Hiring Salary: USD 14.60 - 15.82 Hourly