MITIGATION TECHNICIAN

HighGround; Chattanooga (TN); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k) with company match

Commission opportunities

Company vehicle and fuel card

Company cell phone

Paid time off & holidays

Life insurance

Certification and training support

Job summary

Serclean is seeking a Mitigation Technician in Chattanooga, TN to oversee water damage projects, guide field technicians, and ensure completion to IICRC standards. The role focuses on safety, efficiency, and accurate customer communication.

Responsibilities include site management, moisture mapping, and daily documentation while coordinating with sales for scope accuracy. A strong leader with hands-on experience is essential for success in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of water mitigation experience required.
• IICRC certification in Water Damage Restoration (WRT) strongly preferred.
• Demonstrated ability to lead a team on active job sites.
• Effective communication and documentation skills.
• Valid Georgia driver's license with a clean record.
• Flexible schedule including weekends/on-call.
• Ability to lift 50+ pounds and perform physical labor.

Responsibilities

• Water mitigation execution including demolition, equipment setup, moisture mapping, and site cleanup.
• Identify and communicate additional scope needs to the mitigation manager and customers.
• Lead on-site operations to ensure safety, organization, and proper workflow.
• Use moisture meters and monitoring tools to track progress and complete daily documentation.
• Enforce safety policies and SOPs across the job site.
• Operate and maintain a company vehicle.
• Serve as the on-site point of contact for clients.

Skills

Team leadership

Communication

Documentation

Physical stamina

On-site supervision

Education

High school diploma or equivalent

Tools

Moisture meters

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

MITIGATION TECHNICIAN

FullTime TECHNICAL CHATTANOOGA, TN - RECRUITING USE ONLY, Chattanooga, TN, US

5 days ago Requisition ID: 3187

$20.00 To $30.00 Hourly

About SerClean

At Serclean, we specialize in water mitigation services, providing expert solutions to help our clients recover swiftly from unexpected water-related incidents. As an industry leader, we pride ourselves on our rapid response, cutting-edge techniques, and dedication to delivering exceptional results. We are seeking passionate and skilled individuals to join our expert water mitigation team. If you're eager to make a difference and thrive in a fast-paced, rewarding environment, discover the opportunities available with Serclean and help us set the standard for excellence in water mitigation services.

Position Summary

The Mitigation Technician is a key leadership role within Serclean’s water mitigation team. This position is responsible for managing jobsite activity, overseeing technicians, and ensuring all water damage mitigation projects are completed safely, efficiently, and in accordance with IICRC and company standards. The role includes identifying additional service opportunities during projects and working closely with the sales team to ensure scope accuracy and customer satisfaction. The Lead Technician must model professionalism, follow all Standard Operating Procedures, and consistently deliver exceptional service.

Key Responsibilities

• Water Mitigation Execution: Perform all aspects of water mitigation, including controlled demolition, equipment setup, moisture mapping, and jobsite cleanup.
• Sales Communication: Identify and communicate additional scope needs to the mitigation manager and customers as needed.
• Job Site Management: Lead on-site operations to ensure safety, organization, and proper workflow.
• Compliance & Documentation: Use moisture meters and monitoring tools to track drying progress and complete documentation daily.
• SOP & Safety Compliance: Enforce company safety policies and Standard Operating Procedures are followed.
• Vehicle Operation: Operate and maintain a company vehicle responsibly.
• Customer Service: Act as the on-site point of contact for clients.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of water mitigation experience required.
• IICRC certification in Water Damage Restoration (WRT) strongly preferred.
• Demonstrated ability to lead a team on active job sites.
• Effective communication and documentation skills.
• Valid Georgia driver's license with a clean record.
• Flexible schedule availability including weekends/on-call.
• Ability to lift 50+ pounds and perform physical labor in varied environments.

Physical Requirements

• Regular lifting of 50+ pounds.
• Work in crawlspaces, attics, and tight spaces.
• Use of PPE and exposure to water-damaged environments.

• Medical, Dental, and Vision insurance
• 401(k) with company match
• Commission opportunities
• Company vehicle and fuel card
• Company Cell phone
• Paid time off and holidays
• Life insurance
• Certification and training support

Employment Disclaimer

Employment with Serclean is at-will and may be ended at any time by either the employee or employer, with or without cause or notice. This job description outlines general responsibilities and qualifications and may not include all duties.

Serclean is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and applicants and to providing a work environment free of discrimination and harassment. All employment decisions at Serclean are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, or any other status protected by federal, state, or local law.

Serclean also considers qualified applicants regardless of past military service and encourages veterans to apply.