Mitigation & Restoration Operations Lead

IICRC; Jacksonville, Northern (FL, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Paul Davis Restoration is a leader in property damage restoration and reconstruction, and is seeking a Mitigation Manager to oversee all mitigation and contents operations in our South Mississippi office. This role emphasizes accuracy, quality, and consistency while complying with IICRC standards, OSHA requirements, and company processes.

The ideal candidate is detail-oriented, process-driven, and technically strong, focusing on organized documentation and delivering high-quality results to

Qualifications

• 3-5+ years of experience in mitigation, restoration, or construction.
• IICRC certifications (WRT, ASD, AMRT, FSRT) preferred.
• Strong knowledge of restoration processes, documentation, and compliance standards.
• Proficient in restoration software (RMS, MICA, or similar).
• Highly organized with strong attention to detail.

Responsibilities

• Oversee daily operations for water, fire, mold, and contents restoration projects.
• Manage scheduling, staffing, and resource allocation for mitigation and contents teams.
• Review job scopes, estimates, and documentation for accuracy and completeness.
• Ensure all work meets IICRC standards and company protocols.
• Lead and develop team members with a focus on technical training and process consistency.
• Oversee contents pack-out, inventory tracking, cleaning, storage, and return.
• Maintain accurate job files, including photos, moisture readings, and documentation.
• Monitor equipment usage, inventory control, and maintenance.
• Serve as a point of contact for customers, ensuring clear and professional communication.
• Collaborate with Project Managers, Estimators, and Office staff for smooth project flow.
• Ensure compliance with safety standards, OSHA regulations, and company policies.
• Support job costing, billing accuracy, and profitability through proper documentation.

Skills

Mitigation experience

Project management

Communication skills

Tools

RMS

MICA

Job description

Paul Davis Restoration is a leader in property damage restoration and reconstruction, and is seeking a Mitigation Manager to oversee all mitigation and contents operations in our South Mississippi office. This role emphasizes accuracy, quality, and consistency while complying with IICRC standards, OSHA requirements, and company processes.

The ideal candidate is detail-oriented, process-driven, and technically strong, focusing on organized documentation and delivering high-quality results to