Mitigation Team Lead — Disaster Restoration

IICRC; Kirkland (WA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Leadership development

Cross-training opportunities

Flex schedule

Paid training

Health, dental and vision insurance

Referral program

Great culture and team dynamic

Competitive hourly pay

Job summary

Paul Davis is seeking a Mitigation Manager in the United States (Kirkland area) to lead a field team through disaster response, mitigation, and reconstruction activities. You will coordinate tarping, boarding, water mitigation, mold remediation, and environmental services while delivering exceptional customer experiences.

The role emphasizes leadership, scheduling, on‑site client interactions, and responsibility for profitable project execution.

Qualifications

• Desire to join a world‑class team and contribute a positive attitude.
• Dedication to customer service.
• Ability to lead others from diverse backgrounds.
• Valid driver's license with clean record.
• Have the ability to work nights/weekends and overtime, if needed.
• Desire to continually learn new things.

Responsibilities

• Ensure the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/reinstallation services in accordance to Paul Davis and industry specifications.
• Maintain focus on providing excellent customer service.
• Assist other team members and foster positive cross‑department relationships.
• Represent the brand in a professional manner.
• Keep crews ready at all times and coordinate daily through a team huddle.
• Meet clients and adjusters on site to aid issue resolution and provide professional input.
• Re‑inspect job sites for quality control and safety.
• Handle issue resolution and be the point of contact for customers.
• Maintain inventory of trucks and equipment, ensuring proper stocking.
• Be reachable by phone and participate in on‑call schedule.

Skills

Leadership

Customer service

People management

Team coordination

Flexibility

Learning mindset

Job description

Paul Davis is seeking a Mitigation Manager in the United States (Kirkland area) to lead a field team through disaster response, mitigation, and reconstruction activities. You will coordinate tarping, boarding, water mitigation, mold remediation, and environmental services while delivering exceptional customer experiences.

The role emphasizes leadership, scheduling, on‑site client interactions, and responsibility for profitable project execution.