Mitigation Projects Lead

American Restoration Operations LLC; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401(k) with matching

Paid time off

Employee assistance program

Phone allowance

Fuel allowance

Vehicle allowance

Job summary

Cavalry Construction & Restoration in Houston is seeking an experienced Operations Manager to lead field operations for multiple mitigation and rebuild projects. The role requires 3–5 years in restoration, strong leadership, and a focus on safety, quality, and customer service.

You will oversee scheduling, site oversight, documentation, and coordination with inspectors, vendors, and internal teams. A competitive compensation package and benefits are included.

Qualifications

• 3–5 years in Restoration Industry preferred.
• Strong knowledge of mitigation processes, equipment, and safety standards.
• Proven ability to lead teams and manage multiple job sites.
• IICRC Certifications preferred (WRT, FSRT, AMRT).
• Certified Lead Renovator preferred.
• TDLR Mold Remediation Contractor License preferred.
• Proficiency with job documentation systems, photos, and reporting requirements.
• Demonstrated sales aptitude and customer-facing professionalism.
• Excellent verbal and written communication skills.
• Operations Manager experience is a plus.

Responsibilities

• Review daily schedules and job scopes to plan field activities and allocate resources.
• Prepare detailed job notes prior to the start of each workday.
• Lead daily morning huddles to assign tasks, set expectations, and address questions.
• Provide clear direction and support to field technicians to ensure productivity and accountability.
• Visit active job sites to monitor progress and verify work meets company and industry standards.
• Identify and resolve project issues, operational challenges, and customer concerns promptly.
• Serve as an escalation point for field staff when technical, logistical, or customer issues arise.
• Communicate directly with homeowners to explain project status, address concerns, and outline next steps.
• Act as a liaison between mitigation teams, inspectors, equipment vendors, and internal departments.
• Coordinate EMS inspections and equipment pickups as needed.
• Receive and verify “drive-away” calls from field teams upon job completion.
• Ensure all required documentation is submitted, including scope notes, photos, scope sheets, and follow-up items.
• Review job files daily or before the next workday to confirm completeness and accuracy.
• Maintain audit-ready files to support billing, compliance, and quality assurance.
• Conduct weekly training meetings focused on operational trends, skill development, and performance improvement.
• Lead monthly safety meetings centered on risk prevention, compliance, and best practices.
• Promote a culture of safety, accountability, and continuous improvement across the field team.

Skills

Team leadership

Mitigation processes

Documentation systems

Customer-facing

Verbal & written communication

Tools

IICRC Certifications

Lead Renovator

Mold Remediation License

Job description

Cavalry Construction & Restoration in Houston is seeking an experienced Operations Manager to lead field operations for multiple mitigation and rebuild projects. The role requires 3–5 years in restoration, strong leadership, and a focus on safety, quality, and customer service.

You will oversee scheduling, site oversight, documentation, and coordination with inspectors, vendors, and internal teams. A competitive compensation package and benefits are included.