Mitigation Project Manager

American Restoration Operations LLC; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401(k) with matching

Paid time off

Employee assistance program

Phone allowance

Fuel allowance

Vehicle allowance

Job summary

Cavalry Construction & Restoration in Houston is seeking an experienced Operations Manager to lead field operations for multiple mitigation and rebuild projects. The role requires 3–5 years in restoration, strong leadership, and a focus on safety, quality, and customer service.

You will oversee scheduling, site oversight, documentation, and coordination with inspectors, vendors, and internal teams. A competitive compensation package and benefits are included.

Qualifications

• 3–5 years in Restoration Industry preferred.
• Strong knowledge of mitigation processes, equipment, and safety standards.
• Proven ability to lead teams and manage multiple job sites.
• IICRC Certifications preferred (WRT, FSRT, AMRT).
• Certified Lead Renovator preferred.
• TDLR Mold Remediation Contractor License preferred.
• Proficiency with job documentation systems, photos, and reporting requirements.
• Demonstrated sales aptitude and customer-facing professionalism.
• Excellent verbal and written communication skills.
• Operations Manager experience is a plus.

Responsibilities

• Review daily schedules and job scopes to plan field activities and allocate resources.
• Prepare detailed job notes prior to the start of each workday.
• Lead daily morning huddles to assign tasks, set expectations, and address questions.
• Provide clear direction and support to field technicians to ensure productivity and accountability.
• Visit active job sites to monitor progress and verify work meets company and industry standards.
• Identify and resolve project issues, operational challenges, and customer concerns promptly.
• Serve as an escalation point for field staff when technical, logistical, or customer issues arise.
• Communicate directly with homeowners to explain project status, address concerns, and outline next steps.
• Act as a liaison between mitigation teams, inspectors, equipment vendors, and internal departments.
• Coordinate EMS inspections and equipment pickups as needed.
• Receive and verify “drive-away” calls from field teams upon job completion.
• Ensure all required documentation is submitted, including scope notes, photos, scope sheets, and follow-up items.
• Review job files daily or before the next workday to confirm completeness and accuracy.
• Maintain audit-ready files to support billing, compliance, and quality assurance.
• Conduct weekly training meetings focused on operational trends, skill development, and performance improvement.
• Lead monthly safety meetings centered on risk prevention, compliance, and best practices.
• Promote a culture of safety, accountability, and continuous improvement across the field team.

Skills

Team leadership

Mitigation processes

Documentation systems

Customer-facing

Verbal & written communication

Tools

IICRC Certifications

Lead Renovator

Mold Remediation License

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Professional Houston, TX, US

5 days ago Requisition ID: 1587

Salary Range: $60,000.00 To $90,000.00 Annually

Cavalry Construction & Restoration is a local leader in residential and commercial mitigation and restoration services. We specialize in water, mold, and fire damage recovery and are committed to delivering a professional, agile, and 5‑star customer experience on every project.

We are looking for an ideal candidate in the Houston area who has strong restoration experience, proven leadership in field operations, and the ability to manage multiple mitigation and rebuild projects with professionalism and urgency.

Key Responsibilities

Daily Operations & Team Leadership

• Review daily schedules and job scopes to plan field activities and allocate resources.
• Prepare detailed job notes prior to the start of each workday.
• Lead daily morning huddles to assign tasks, set expectations, and address questions.
• Provide clear direction and support to field technicians to ensure productivity and accountability.

Job Site Oversight & Quality Control

• Visit active job sites to monitor progress and verify work meets company and industry standards.
• Identify and resolve project issues, operational challenges, and customer concerns promptly.
• Serve as an escalation point for field staff when technical, logistical, or customer issues arise.
• Communicate directly with homeowners to explain project status, address concerns, and outline next steps.
• Act as a liaison between mitigation teams, inspectors, equipment vendors, and internal departments.
• Coordinate EMS inspections and equipment pickups as needed.

Documentation & File Management

• Receive and verify “drive‑away” calls from field teams upon job completion.
• Ensure all required documentation is submitted, including scope notes, photos, scope sheets, and follow‑up items.
• Review job files daily or before the next workday to confirm completeness and accuracy.
• Maintain audit‑ready files to support billing, compliance, and quality assurance.

Training & Safety Leadership

• Conduct weekly training meetings focused on operational trends, skill development, and performance improvement.
• Lead monthly safety meetings centered on risk prevention, compliance, and best practices.
• Promote a culture of safety, accountability, and continuous improvement across the field team.

Qualifications

• 3–5 years of experience in the Restoration Industry preferred.
• Strong knowledge of mitigation processes, equipment, and safety standards.
• Proven ability to lead teams and manage multiple job sites simultaneously.
• IICRC Certifications preferred (WRT, FSRT, AMRT).
• Certified Lead Renovator preferred.
• TDLR Mold Remediation Contractor License preferred.
• Proficiency with job documentation systems, photos, and reporting requirements.
• Demonstrated sales aptitude and customer‑facing professionalism.
• Excellent verbal and written communication skills.
• Operations Manager experience is a plus.

Pay:$60,000 – $90,000 per year

Compensation Package Includes:

• Base salary + commission
• Health insurance
• Life insurance
• 401(k) with matching
• Paid time off
• Employee assistance program
• Phone, fuel, and vehicle allowance

Additional Information

Post‑offer drug screen and background check required