Mitigation Project Manager - Chantilly VA

Servpro Industries, Inc.; Chantilly (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid Holidays

Earned Commissions

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Company car

Dental insurance

Job summary

SERVPRO Industries, Inc. is seeking an experienced Mitigation Project Manager to lead the division, optimize operations, and ensure customer satisfaction across fire, water, and related damages. The role emphasizes strong communication, team leadership, and adherence to safety protocols.

Candidates should bring 5+ years in mitigation/restoration, solid math ability, and familiarity with Xactimate. Local/state travel and background checks are required.

Qualifications

• Effective written and oral communication across all levels.
• 5+ years experience in the Mitigation / Restoration industry.
• Intermediate math skills.
• Strong decision making and leadership skills.
• High school diploma/GED; college degree preferred.
• Strong computer knowledge; Xactimate experience preferred.
• Ability to lift 50 pounds regularly, occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at ceiling heights, tight spaces (crawl spaces, attics).
• Ability to sit/stand/walk for prolonged periods.
• Ability to travel locally and out of state when necessary.
• Ability to successfully complete a background check.

Responsibilities

• Provide planning, budgeting, goals, and development of the Division.
• Lead a team of Crew Chiefs and Technicians as they respond to and manage fire, water, and other damages.
• Ensure clear and consistent communication with owner, managers, team members, property owners, and clients.
• Oversee all project estimating, job costing, and quality control for jobs.
• Ensure customer and client satisfaction.
• Assist with human resources and training functions, including recruiting, hiring, training, and development of managers and staff.
• Ensure job processes and procedures are followed, including adherence to established job and safety protocols.

Skills

Communication

Leadership

Decision making

Team management

Math skills

Education

High school diploma/GED

College degree preferred

Tools

Xactimate

Job description

Benefits:

• Paid Holidays
• Earned Commissions
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Company car
• Dental insurance

For more than 40 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the North Arlington area! This locally owned and operated, family-run business, started from the ground up to become one of the largest, most stable, and well-respected disaster restoration companies on the East Coast. Though we are ever-growing, we still maintain a close-knit, family environment, and truly pride ourselves on the collective goal of helping people through their fire and water disasters.

As deemed one of the Top Workplaces in the Northern Virginia area, our SERVPRO team will actively invest in the development and advancement of your career, while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team, or rather our Team Bahen family, and feel the accomplishment of directly impacting our community by helping making fire and water damage "Like it never even happened." Our company offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment.

Our Mitigation Department is growing, and we are seeking to add an experienced, results-driven Project Manager to help lead mitigation operations. The Mitigation Project Manager is responsible for all aspects of the division, including operational and financial performance, staff development, and customer satisfaction, as well as ensuring compliance to all company policies and procedures.

We are seeking an effective communicator with a successful history of motivating and training teams. The ideal candidate will be well organized, with an understanding of key business metrics and their impact on business and operational efficiency.

Primary Responsibilities

• Provide planning, budgeting, goals, and development of the Division
• Lead a team of Crew Chiefs and Technicians as they respond to and manage fire, water, and other types of damages
• Ensure clear and consistent communication with owner, managers, team members, property owners, and clients
• Oversee all project estimating, job costing, and quality control for jobs
• Ensure customer and client satisfaction
• Assist with human resources and training functions, including recruiting, hiring, training, and development of managers and staff
• Ensure job processes and procedures are followed, including adherence to established job and safety protocols

Position Requirements

• Effective written and oral communication, with the ability to communicate effectively across all levels of the organization
• 5+ years experience in the Mitigation / Restoration industry
• Intermediate math skills
• Strong decision making and leadership skills
• High school diploma/GED, college degree preferred
• Strong computer knowledge, Xactimate experience preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

Pay range includes base pay plus eligibility for commission.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.