Mitigation Project Manager

SERVPRO of Vacaville / Dixon; Chesapeake (VA); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Earned commissions

Free uniforms

Vision insurance

401(k) matching

Company car

Dental insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

SERVPRO is seeking an experienced Mitigation Project Manager to lead the division’s operations, budgeting, and staff development across fire, water, and restoration projects. You will ensure client satisfaction, maintain safety standards, and drive performance through clear communication.

The role emphasizes strong leadership, organizational skills, and the ability to manage multiple priorities while upholding company policies and quality standards.

Qualifications

• 5+ years of management experience in the construction industry.
• Effective written and oral communication across all levels of the organization.
• Intermediate math skills for budgeting and estimating.
• Strong decision making and leadership abilities.
• Strong computer knowledge and software skills.
• Ability to lift 50–100 pounds and work in tight or elevated spaces.
• Willingness to travel locally and out of state as needed.

Responsibilities

• Provide planning, budgeting, goals, and development of the Division.
• Lead a team of estimators and technicians in fire, water, and related restoration projects.
• Communicate clearly with owner, managers, team members, property owners, and clients.
• Oversee project estimating, job costing, and quality control for jobs.
• Ensure customer and client satisfaction.
• Assist with HR and training functions, including recruiting and development of managers and staff.
• Ensure adherence to job and safety protocols.

Skills

Management experience

Communication

Math skills

Leadership

Computer literacy

Physical stamina

Travel willingness

Education

High school diploma/GED, college degree preferred

Job description

Responsive recruiter

Benefits

• Paid Holidays
• Earned Commissions
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Company car
• Dental insurance

For more than 40 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri‑Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake, Newport News, and Chantilly areas! This locally owned and operated, family‑run business started from the ground up to become one of the largest, most stable, and well‑respected disaster restoration companies on the East Coast. Though we are ever‑growing, we still maintain a close‑knit, family environment, and truly pride ourselves on the collective goal of helping people through their fire and water disasters.

As deemed one of the Top Workplaces in Richmond and Chesapeake, our SERVPRO team will actively invest in the development and advancement of your career, while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team, or rather our Team Bahen family, and feel the accomplishment of directly impacting our community by helping making fire and water damage “Like it never even happened.” Our company offers a robust benefit package, continuous education opportunities, and a fantastic team‑oriented environment.

Our Mitigation Department is growing, and we are seeking to add an experienced, results‑driven Project Manager to help lead mitigation operations. The Mitigation Project Manager is responsible for all aspects of the division, including operational and financial performance, staff development, and customer satisfaction, as well as ensuring compliance to all company policies and procedures.

We are seeking an effective communicator with a successful history of motivating and training teams. The ideal candidate will be well organized, with an understanding of key business metrics and their impact on business and operational efficiency.

Primary Responsibilities

• Provide planning, budgeting, goals, and development of the Division
• Lead a team of Estimators and Technicians as they respond to and manage fire, water, and other types of damages requiring reconstruction
• Ensure clear and consistent communication with owner, managers, team members, property owners, and clients
• Oversee all project estimating, job costing, and quality control for jobs
• Ensure customer and client satisfaction
• Assist with human resources and training functions, including recruiting, hiring, training, and development of managers and staff
• Ensure job processes and procedures are followed, including adherence to established job and safety protocols

Position Requirements

• Effective written and oral communication, with the ability to communicate effectively across all levels of the organization
• 5+ years management experience in Construction Industry
• Intermediate math skills
• Strong decision making and leadership skills
• High school diploma/GED, college degree preferred
• Strong computer knowledge
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

Compensation

Base pay $48,000 - $55,000, plus commission. Total Compensation range with commission -$60,000 - $80,000. A monthly commission of 2% will be paid on Water, Fire, Mold, and Other Restoration services, that are estimated, completed, and collected in full by Company during the above referenced employee’s course of employment, provided all job requirements are met. Monthly commission will be paid out on job totals, excluding cost of goods and subcontractor costs. Reconstruction Services are excluded from Restoration Services monthly commissions. Employee must be actively employed at time of commission payout to be eligible for commission payment. Jobs must be collected by the Company in full and employee must be actively employed at the time of commission payout to be eligible for commission payment. If a reimbursement or damage adjustment is required on a job after a commission has been paid, the employee will be responsible for repaying the corresponding portion of that commission. Repayment will be processed through payroll deduction, up to the maximum amount permitted by law.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Compensation: $60,000.00 - $80,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.