Mitigation Project Manager

SERVPRO of Vacaville / Dixon; City of Pewaukee (WI); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Company parties

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

SERVPRO of Pewaukee & Sussex is seeking a seasoned Mitigation Project Manager to lead restoration projects from loss to completion. You will manage crews, coordinate schedules, maintain customer communication, and ensure projects are completed safely and efficiently to company standards.

The ideal candidate has strong leadership, restoration industry experience, and the ability to manage multiple projects in fast-paced emergency situations. This is a full-time role based in Pewaukee, WI.

Qualifications

• High school diploma or GED required; college or trade education preferred.
• 2–5 years in restoration, mitigation, or construction management.
• Strong leadership or supervisory experience preferred.
• Valid driver’s license with clean driving record.
• Ability to manage multiple projects simultaneously.
• Proficiency with mobile documentation software and basic computer applications.

Responsibilities

• Manage residential and commercial mitigation projects (water, fire, mold, and storm).
• Coordinate technicians, subcontractors, equipment, and materials.
• Monitor drying progress and ensure mitigation procedures meet industry standards.
• Maintain accurate job documentation, moisture logs, photos, and daily records.
• Communicate project updates with customers, insurance adjusters, and management.
• Ensure projects stay on schedule and within budget; enforce safety policies.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Multi-project management

Customer communication

Adaptability

Education

High school diploma or GED

College or trade education preferred

Tools

Xactimate

Mobile documentation software

Basic computer applications

Job description

Responsive recruiter

Benefits:

• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Mitigation Project Manager

Company: SERVPRO of Pewaukee & Sussex

Job Type: Full-Time

Location: Pewaukee, WI

Schedule: Full-time with emergency on-call responsibilities as needed

Position Summary

SERVPRO is seeking an experienced and organized Mitigation Project Manager to oversee restoration and mitigation projects from initial loss through project completion. This role is responsible for managing crews, coordinating job schedules, maintaining customer communication, and ensuring projects are completed safely, efficiently, and according to company standards.

The ideal candidate has strong leadership skills, restoration industry experience, and the ability to manage multiple projects in fast-paced emergency situations.

Key Responsibilities

• Manage residential and commercial mitigation projects involving water, fire, mold, and storm damage
• Conduct initial site inspections and develop project scopes
• Coordinate technicians, subcontractors, equipment, and materials
• Monitor drying progress and ensure mitigation procedures meet industry standards
• Maintain accurate job documentation, moisture logs, photos, and daily records
• Communicate project updates with customers, insurance adjusters, and management
• Ensure projects remain on schedule and within budget expectations
• Oversee jobsite safety and enforce company policies and OSHA standards
• Perform quality control inspections and resolve customer concerns
• Assist with estimating, invoicing, and job file completion as needed
• Participate in emergency response and rotating on-call schedule

Qualifications

• High school diploma or GED required; college or trade education preferred
• Minimum 2–5 years of restoration, mitigation, or construction management experience
• Leadership or supervisory experience preferred
• Strong knowledge of water mitigation, structural drying, and restoration procedures
• Valid driver’s license with acceptable driving record
• Ability to manage multiple projects simultaneously
• Strong organizational, communication, and problem-solving skills
• Proficiency with mobile documentation software and basic computer applications

Preferred Certifications

• IICRC Water Restoration Technician (WRT)
• Applied Structural Drying (ASD)
• Applied Microbial Remediation Technician (AMRT)
• OSHA Safety Certification
• Xactimate experience preferred

Benefits

• Competitive salary based on experience
• Performance bonuses and overtime opportunities
• Health, dental, and vision insurance
• Paid time off and holidays
• Company vehicle or vehicle allowance (if applicable)
• Training & certification reimbursement
• Advancement opportunities within SERVPRO

Physical Requirements

• Ability to lift 50+ pounds occasionally
• Ability to work in varying environmental conditions including water-damaged structures
• Ability to travel locally between job sites
• Availability during emergency response situations

Compensation: $65,000.00 - $80,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.