Mitigation Production Technician

Servpro Industries, Inc.; City of Pewaukee (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan with company match

Paid time off and holidays

Ongoing training and certification opportunities

Job summary

Servpro Industries, Inc. is seeking a dependable and hardworking Mitigation Technician to join the restoration team in Pewaukee, WI. This full-time position requires responding to fire, water, mold, and storm damage emergencies at residential and commercial properties.

The ideal candidate has strong initiative, works well in fast-paced environments, and maintains high-quality service standards. Benefits include competitive pay, health insurance, and ongoing training opportunities.

Qualifications

• 1-2 years of experience in restoration, construction, or cleaning services preferred.
• Must pass a pre-employment background check and drug screen.
• Valid driver's license with a clean driving record.

Responsibilities

• Respond to emergency mitigation and restoration service calls.
• Perform water extraction, demolition, drying, and cleanup services.
• Set up and monitor drying equipment.

Skills

Customer-focused approach

Strong initiative

Team-oriented attitude

Education

High school diploma or GED preferred

Tools

Air movers

Dehumidifiers

Job description

Mitigation Technician – SERVPRO | Full-Time

Location: Pewaukee, WI

Schedule: Rotating on-call availability required, including nights, weekends, and extended hours during emergencies. Work standard hours (8am-4pm) Mon-Fri.

Position Summary

SERVPRO is seeking a dependable and hardworking Mitigation Technician to join our restoration team out of our Pewaukee, WI office. This position responds to fire, water, mold, and storm damage emergencies at residential and commercial properties. The ideal candidate is motivated, customer-focused, and able to work in fast-paced environments while maintaining high-quality service standards.

Key Responsibilities

• Respond to emergency mitigation and restoration service calls
• Perform water extraction, demolition, drying, and cleanup services
• Set up and monitor drying equipment including air movers and dehumidifiers
• Assist with mold remediation and biohazard cleanup as directed and when trained
• Communicate professionally with customers, crew chiefs, and managers
• Always keep assigned vehicles, equipment, and jobsites clean and organized
• Follow SERVPRO production guidelines and safety procedures

Qualifications

• High school diploma or GED preferred
• Valid driver's license with clean driving record
• Shows strong initiative and a solid work ethic, with a positive, team-oriented attitude
• Learns quickly and efficiently completes tasks assigned by the crew chief or manager
• 1-2 years experience in restoration, construction, or cleaning services preferred but not required
• Must pass a pre-employment background check and drug screen

Preferred Certifications

• IICRC Water Restoration Technician (WRT)
• Applied Structural Drying (ASD)
• Mold Remediation Certification
• OSHA Safety Training

Benefits

• Competitive hourly pay
• Overtime and on-call earning opportunities
• Health, dental, and vision insurance
• 401(k) retirement plan with company match up to 6%
• Paid time off and holidays
• Company uniforms provided
• Ongoing training and certification opportunities
• Career advancement potential
• Bonus based on performanceCompany parties

Physical Requirements

• Frequent standing, bending, kneeling, and lifting 50+ pounds
• Ability to work in confined spaces, at heights, and in environments affected by smoke, water, mold, or debris
• Ability to wear respiratory protection (fit test required)