Mitigation Project Manager

SERVPRO of Pewaukee & Sussex; City of Pewaukee (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off and holidays

Training & development reimbursement

Job summary

SERVPRO of Pewaukee & Sussex is looking for a dedicated Mitigation Project Manager to oversee restoration and mitigation projects. The role requires leadership skills and the ability to manage multiple projects in fast-paced environments.

The successful candidate will coordinate job schedules, maintain communication with customers, and ensure project completion safely and efficiently. Benefits include health insurance, 401(k) matching, and opportunities for advancement.

Qualifications

• Minimum 2–5 years of restoration, mitigation, or construction management experience.
• Valid driver’s license with acceptable driving record.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Manage residential and commercial mitigation projects.
• Conduct initial site inspections and develop project scopes.
• Communicate project updates with customers and management.

Skills

Leadership skills

Organizational skills

Communication skills

Problem-solving skills

Knowledge of water mitigation

Education

High school diploma or GED

College or trade education preferred

Tools

Mobile documentation software

Basic computer applications

Job description

Mitigation Project Manager

Company: SERVPRO of Pewaukee & Sussex Job Type: Full-Time Location: Pewaukee, WI Schedule: Full-time with emergency on-call responsibilities as needed

Position Summary

SERVPRO is seeking an experienced and organized Mitigation Project Manager to oversee restoration and mitigation projects from initial loss through project completion. This role is responsible for managing crews, coordinating job schedules, maintaining customer communication, and ensuring projects are completed safely, efficiently, and according to company standards.

The ideal candidate has strong leadership skills, restoration industry experience, and the ability to manage multiple projects in fast‑paced emergency situations.

Key Responsibilities

• Manage residential and commercial mitigation projects involving water, fire, mold, and storm damage
• Conduct initial site inspections and develop project scopes
• Coordinate technicians, subcontractors, equipment, and materials
• Monitor drying progress and ensure mitigation procedures meet industry standards
• Maintain accurate job documentation, moisture logs, photos, and daily records
• Communicate project updates with customers, insurance adjusters, and management
• Ensure projects remain on schedule and within budget expectations
• Oversee jobsite safety and enforce company policies and OSHA standards
• Perform quality control inspections and resolve customer concerns
• Assist with estimating, invoicing, and job file completion as needed
• Participate in emergency response and rotating on‑call schedule

Qualifications

• High school diploma or GED required; college or trade education preferred
• Minimum 2–5 years of restoration, mitigation, or construction management experience
• Leadership or supervisory experience preferred
• Strong knowledge of water mitigation, structural drying, and restoration procedures
• Valid driver’s license with acceptable driving record
• Ability to manage multiple projects simultaneously
• Strong organizational, communication, and problem‑solving skills
• Proficiency with mobile documentation software and basic computer applications

Preferred Certifications

• IICRC Water Restoration Technician (WRT)
• Applied Structural Drying (ASD)
• Applied Microbial Remediation Technician (AMRT)
• OSHA Safety Certification
• Xactimate experience preferred

Benefits

• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary based on experience
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off and holidays
• Training & development / Training and certification reimbursement
• Vision insurance
• Performance bonuses and overtime opportunities
• Company vehicle or vehicle allowance (if applicable)

Physical Requirements

• Ability to lift 50+ pounds occasionally
• Ability to work in varying environmental conditions including water‑damaged structures
• Ability to travel locally between job sites
• Availability during emergency response situations

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.