Restoration Production Team Manager

SERVPRO of Vacaville / Dixon; North Bethesda (MD); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company car

Company parties

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Profit sharing

Training & development

Vision insurance

Job summary

SERVPRO of Vacaville / Dixon is hiring a Restoration Production Team Manager in Maryland. You will lead production crews, schedule jobs, and ensure high-quality restoration services for fire, water, and mold projects.

Strong leadership and communication are essential, along with a willingness to travel locally as needed. Compensation ranges from $75,000 to $90,000 per year, plus a benefits package including 401(k) and health insurance.

Qualifications

• Minimum of 5 years of management experience.
• Effective written and oral communication.
• Experience in cleaning/restoration preferred.
• Ability to travel locally and out of state when necessary.

Responsibilities

• Oversee franchise processes for customers and take care of water, fire, mold, and contents customer needs.
• Monitor and follow up on all assigned jobs ensuring customer needs are met.
• Keep Operations Manager, General Manager, or Owner updated on production, as appropriate.
• Manage relationships with centers of influence (COIs).
• Resolve problems quickly as they arise.
• Perform production work as needed.
• Oversee scheduling of jobs, resources, and crews following SERVPRO® Franchise production guidelines.
• Manage job file documentation, job profitability, and efficiencies.
• Train, manage, and recruit production personnel.
• Create and/or review job scopes and ensure accuracy and clarity.
• Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently.

Skills

Management experience

Effective communication

Restoration experience

Travel readiness

Education

High school diploma/GED

IICRC WRT certification

Job description

Responsive recruiter

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Profit sharing
• Training & development
• Vision insurance

Do you love helping people through difficult situations?

Then don't miss your chance to join our Franchise as a new Restoration Production Team Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"! Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description

Manage production crews and jobs according to SERVPRO® procedures. Assign and coordinate jobs with crews, supervise job scheduling, coordinate requirements for the job, complete job files, supervise production and monitor jobs from start to finish. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Communicate and establish rapport with commercial, insurance, and residential customers.

Responsibilities

• Oversee Franchise processes relating to customers and take care of water, fire, mold, and contents customer needs
• Monitor and follow up on all assigned jobs ensuring customer needs are met
• Keep Operations Manager, General Manager, or Owner updated on production, as appropriate
• Manage relationships with centers of influence (COIs)
• Resolve problems quickly as they arise
• Perform production work as needed
• Oversee scheduling of jobs, resources, and crews following SERVPRO® Franchise production guidelines
• Manage job file documentation, job profitability, and efficiencies
• Train, manage, and recruit production personnel
• Create and/or review job scopes and ensure accuracy and clarity
• Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently

Qualifications

• Minimum of 5 years of management experience
• Effective written and oral communication
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications necessary - At minimum Water (WRT) certification, and Fire, Mold, etc. will be highly considered.
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

Physical And Work Environment Requirements

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

Pay - To be determined based on experience

Compensation: $75,000.00 - $90,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.