Mitigation Operations Manager – Water, Fire & Mold

Restoration 1 of Morris County LLC; Denville (NJ); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Company vehicle

Phone and tablet

Health benefits

401(k) with 4% match

Job summary

Restoration 1 New Jersey in Denville is seeking a seasoned leader to own our mitigation department (water, fire, smoke and mold). You will run the crews, set the standards, and build the team; this is not a role for someone who only wants to dispatch jobs.

You'll manage daily scheduling, ensure quality from first call to final invoice, document scopes in Xactimate, train staff, and coordinate with adjusters and managers on site while upholding safety and equipment standards.

Qualifications

• 5+ years in water and fire mitigation, including at least 2 years leading crews.
• IICRC WRT and ASD required; AMRT and FSRT strongly preferred.
• Strong Xactimate skills for mitigation.
• Experience with job documentation tools (Mitigate, Companycam, or similar).
• Track record of clean files and low invoice reductions.
• Valid driver's license and a clean driving record.

Responsibilities

• Daily scheduling and leadership of mitigation technicians and crew leads.
• Job quality from first call to final invoice: drying plans, moisture logs, photos, and equipment records that hold up to adjuster and TPA review.
• Accurate Xactimate/Symbility scopes and estimates for mitigation.
• Reviewing every job file before it is invoiced.
• Hiring, training, and coaching techs, and holding them accountable.
• Working with adjusters, TPAs, property managers, and homeowners on site.
• Equipment, vehicle, and safety standards.
• Rotating on-call coverage for emergencies.

Skills

Leadership

Project management

Xactimate proficiency

On-site supervision

Safety leadership

Education

IICRC WRT and ASD

AMRT and FSRT (preferred)

Tools

Mitigate

Companycam

Xactimate

Job description

Description

Restoration 1 New Jersey

• Denville, NJ
• Full-time, on-site

Base salary based on experience + performance bonus for hitting targets

• Company vehicle

Phone and tablet

We're looking for one leader to own our mitigation department: water, fire, smoke, and mold. You'll run the crews, set the standards, and build the team. This is not a role for someone who just wants to dispatch jobs.

What You'll Own

• Daily scheduling and leadership of mitigation technicians and crew leads
• Job quality from first call to final invoice: drying plans, moisture logs, photos, and equipment records that hold up to adjuster and TPA review
• Accurate Xactimate/Symbility scopes and estimates for mitigation
• Reviewing every job file before it is invoiced
• Hiring, training, and coaching techs, and holding them accountable
• Working with adjusters, TPAs, property managers, and homeowners on site
• Equipment, vehicle, and safety standards
• Rotating on-call coverage for emergencies

Requirements

What you bring

• 5+ years in water and fire mitigation, including at least 2 years leading crews
• IICRC WRT and ASD required; AMRT and FSRT strongly preferred
• Strong Xactimate skills for mitigation
• Experience with job documentation tools (Mitigate, Companycam, or similar)
• A track record of clean files and low invoice reductions
• Valid driver's license and a clean driving record

Why join us

• You'll run the department, not just a crew
• A bonus tied to results you control: collected gross profit and fewer invoice reductions
• Room to grow with one of North Jersey's established restoration companies
• Health benefits, paid time off, holiday pay for the five major holidays, and a 401(k) with a 4% match

after 12 months

If you're a crew chief or mitigation PM ready to run your own department, let's talk. We'll build your compensation together around your experience and the targets you'll own, so your success and ours move together.