Mitigation Office & File Coordinator

Workstream; Norwalk (CT); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

PTO/Sick leave

Holidays

Professional development assistance

Job summary

SERVPRO of Stamford in Norwalk, CT is seeking a detail-oriented Job File Coordinator to support the Mitigation & Reconstruction teams. You will manage and coordinate job files, interface with customers and project managers, and ensure timely completion of duties in a fast-paced office.

The role requires strong organization, proficiency in Microsoft Office, and experience with insurance claims processing. Ability to work in a 40-hour, in-office schedule is expected.

Qualifications

• Knowledge of office management systems and procedures.
• Proficiency in Microsoft Office Suite and other relevant Franchise Specific Software.
• Experience with Insurance Claims Processing preferred.

Responsibilities

• Interface with Customers to ensure open and effective lines of communication and timely completion of duties and job files.
• Oversee scheduling, appointments, and production services.
• Monitor and ensure complete file status with documentation.
• Handle insurance claims processing.

Skills

Office management

Microsoft Office

Insurance claims processing

Bilingual English/Spanish

Tech savvy

Strong communication

Education

High school diploma/GED

Associate degree (preferred)

Tools

Xactimate

XactAnalysis

Job description

SERVPRO of Stamford in Norwalk, CT is seeking a detail-oriented Job File Coordinator to support the Mitigation & Reconstruction teams. You will manage and coordinate job files, interface with customers and project managers, and ensure timely completion of duties in a fast-paced office.

The role requires strong organization, proficiency in Microsoft Office, and experience with insurance claims processing. Ability to work in a 40-hour, in-office schedule is expected.