Disaster Restoration Mitigation Manager

iicrc-careers; Superior (WI); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Paul Davis is seeking a Mitigation and Contents Manager to lead a team serving communities after disasters, coordinating tarping, board-ups, water mitigation, mold remediation and contents services on site. You will drive customer-first outcomes with strong leadership and swift issue resolution.

Join a purpose-driven team focused on growth, certifications, and delivering Best in Class results while maintaining high standards and a positive culture.

Qualifications

• Desire to join a world-class team and contribute a positive attitude.
• Dedication to customer service.
• Ability to lead others from diverse backgrounds.
• Willingness to work nights/weekends/overtime as needed.
• Desire to continually learn new things.

Responsibilities

• Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, contents services, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications.
• Focus and dedication to providing excellent customer service.
• Assist other team members when needed and foster a positive working relationship with other departments.
• Be a great representative of our brand!
• Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
• Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
• Re-inspect job sites for quality control.
• Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.
• Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
• Be accessible by phone and participate, as necessary, in the on-call schedule.

Skills

Leadership

Customer service

Team management

Flexibility

Willingness to learn

Job description

Paul Davis is seeking a Mitigation and Contents Manager to lead a team serving communities after disasters, coordinating tarping, board-ups, water mitigation, mold remediation and contents services on site. You will drive customer-first outcomes with strong leadership and swift issue resolution.

Join a purpose-driven team focused on growth, certifications, and delivering Best in Class results while maintaining high standards and a positive culture.