Mitigation Crew Chief

Servpro Industries, Inc.; Florence (SC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Company car

Competitive salary

Donation matching

Free uniforms

Relocation bonus

Signing bonus

Training & development

Job summary

SERVPRO is seeking a Mitigation Crew Chief to lead on-site restoration teams in Florence, SC, addressing water, fire, and mold incidents. You will coordinate crews, assess damage, and implement effective mitigation plans in fast-paced environments.

Ideal candidates have strong leadership, clear communication with clients and insurers, and IICRC-related credentials. This role requires flexibility for weekends and holidays and a commitment to safety and customer service.

Qualifications

• Demonstrated leadership and team-management abilities.
• Strong communication with clients and insurance representatives.
• Solid knowledge of safety standards and industry regulations.

Responsibilities

• Lead and supervise mitigation teams on-site during restoration projects.
• Assess damage and develop effective mitigation plans for restoration.
• Ensure compliance with industry standards and safety regulations.
• Communicate with clients and insurance representatives to provide updates.
• Train and mentor crew members in restoration techniques and safety practices.
• Document job progress and maintain accurate records of equipment and supplies.
• Manage equipment inventory and ensure proper maintenance.
• Respond to emergency calls and coordinate immediate response efforts.

Skills

Leadership

Communication

Safety regulations

Customer service

On-site supervision

Education

High school diploma

IICRC certifications in Water Damage Restoration

Applied Structural Drying (preferred)

Job description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Company car
• Competitive salary
• Donation matching
• Free uniforms
• Relocation bonus
• Signing bonus
• Training & development

About the Role:

Join SERVPRO as a Mitigation Crew Chief, where you'll lead a team in restoring properties affected by water, fire, and mold damage. Be part of a dedicated team that provides exceptional service and support to our community in Florence-Darlington, SC.

Responsibilities:

• Lead and supervise mitigation teams on-site during restoration projects.
• Assess damage and develop effective mitigation plans for restoration.
• Ensure compliance with industry standards and safety regulations.
• Communicate with clients and insurance representatives to provide updates.
• Train and mentor crew members in restoration techniques and safety practices.
• Document job progress and maintain accurate records of equipment and supplies.
• Manage equipment inventory and ensure proper maintenance.
• Respond to emergency calls and coordinate immediate response efforts.

Requirements:

• High school diploma or equivalent; further education in restoration is a plus.
• IICRC certifications in Water Damage Restoration and Applied Structural Drying preferred.
• Strong leadership skills and ability to manage a team effectively.
• Excellent communication and customer service skills.
• Ability to work in high-pressure situations and adapt to changing environments.
• Valid driver's license with a clean driving record.
• Willingness to work flexible hours, including weekends and holidays.

About Us:

SERVPRO has been serving the Florence, providing top-notch restoration services with a commitment to excellence. Our customers love us for our rapid response and compassionate service, while our employees appreciate a supportive work environment that fosters growth and teamwork.