Mitigation & Construction Estimator – Fire/Water Claims

SERVPRO of Kingston, Pittston City and Wyoming County; Kingston (Luzerne County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

401(k) matching

Paid time off

Life insurance

Short-Term Disability

Long-Term Disability

Career advancement within SERVPRO Team

Job summary

SERVPRO Team Lazo in Kingston, PA is seeking an experienced Estimator to join our team. You will write and manage estimates across fire, water, mold, and biohazard losses, using Xactimate and Symbility to deliver accurate, well-documented scopes in a fast-paced environment.

The ideal candidate is detail-oriented, organized, and adept at coordinating with production and office teams to keep jobs on track, while upholding carrier guidelines and TPAs.

Qualifications

• Strong proficiency in Xactimate and Symbility for mitigation and construction estimates.
• Experience in high-volume estimating with strong documentation practices.
• Knowledge of carrier guidelines, audit standards, and TPA programs preferred.
• Detail-oriented with excellent documentation and accuracy.

Responsibilities

• Write, manage, and support mitigation and construction estimates for fire, water, mold, and biohazard losses.
• Ensure accurate scope development and proper documentation of job files.
• Maintain compliance with carrier guidelines and estimating standards.
• Collaborate with production and office teams to ensure timely job flow.
• Support audit readiness and carrier reviews as needed.
• Assist with estimate revisions and carrier communications.

Skills

Xactimate

Symbility

Mitigation estimating

TPA program experience

Microsoft Office

Communication skills

Time management

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance

Join a Winning Team

SERVPRO Team Lazo is growing and we are now seeking an experienced Estimator to join our winning team. If you’re a skilled estimator who thrives on accuracy, speed, and teamwork, we’d love to have you on our team.

Position Overview

The Mitigation/Construction Estimator is responsible for writing, managing, and supporting both mitigation and construction estimates across fire, water, mold, and biohazard losses. This role requires strong proficiency in Xactimate, Symbility, and other estimating software platforms used by insurance carriers and contractors, accurate scope development, and detailed documentation in a high-volume, fast-paced environment.

The ideal candidate will be detail-oriented, organized, and able to support our team while maintaining compliance with carrier and program requirements.

Preference will be given to candidates with Third-Party Administrator (TPA) program experience and familiarity with carrier guidelines, audit standards, and program requirements.

Key Responsibilities

• Mitigation and Construction Estimating & File Management
• Write and manage mitigation estimates for fire, water, mold, and biohazard losses as well as write and manage construction estimates
• Ensure accurate scope development and proper documentation of job files
• Maintain compliance with carrier guidelines and estimating standards
• Support high-volume estimating across multiple locations
• Xactimate & Documentation
• Prepare detailed estimates using Xactimate, Symbility, and other estimating software platforms used by insurance carriers and contractors
• Ensure estimates are accurate, complete, and properly supported
• Maintain consistent documentation practices across all files
• Assist with estimate revisions and carrier reviews as needed
• TPA / Carrier Compliance
• Follow TPA program guidelines and requirements
• Preferred familiarity with programs such as Contractor Connection, Sedgwick, Alacrity, and similar platforms
• Support audit readiness and compliance standards for assigned jobs
• Ensure adherence to carrier-specific estimating protocols
• Operational Support
• Collaborate with production and office teams to ensure timely job flow
• Communicate with internal teams regarding scope questions and file clarity
• Support consistency in estimating practices across all locations
• Assist in improving estimating workflows and standardization efforts
• Administrative & Other Duties
• Maintain accurate job file records and estimating documentation
• Participate in process improvements to increase efficiency and consistency
• Perform additional duties as assigned to support estimating operations and company needs

Qualifications

• Strong proficiency in Xactimate, Symbility, and other estimating software platforms used by insurance carriers and contractors (required)
• Experience in mitigation estimating (fire, water, mold, biohazard preferred)
• TPA program experience strongly preferred
• Understanding of carrier guidelines and estimate review processes
• Excellent attention to detail and documentation accuracy
• Ability to work in a high-volume, fast-paced environment
• Strong organizational and time management skills
• Proficient in Microsoft Office and cloud-based systems
• Ability to work independently and within a centralized team structure
• Strong communication skills and professional collaboration ability

Schedule & Compensation

• ' Hours: Monday – Friday, 8:00 AM – 4:30 PM
• ' Competitive base salary (commensurate with experience)
• ' Performance-based incentives and advancement opportunities

Benefits

• ' Health, dental, and vision insurance.
• Voluntary Life, Short-Term and Long-Term Disability.
• ' 401(k) with employer match.
• ' Paid time off and holidays.
• ' Ongoing training and professional development.
• ' Career advancement within SERVPRO Team Lazo