Mission Software Engineer, Federal

Scale AI, Inc.; New York (NY); On-site; USD 184,000 - 293,000; Full time

Job summary

Join a forward-thinking company as a Mission Software Engineer, where your skills will directly impact government solutions. In this dynamic role, you will engage with customers to develop tailored software solutions, ensuring seamless integration with existing systems. Your expertise in cloud technologies and data engineering will empower clients to achieve their AI goals. This position offers the chance to work in secure environments and requires a willingness to travel. If you thrive in a collaborative atmosphere and are passionate about innovation, this opportunity is perfect for you.

Qualifications

• Experience as a customer-facing engineer or forward deployed software engineer.
• Knowledge of ETL processes and data pipelines.

Responsibilities

• Work with customers to translate their needs into features for Scale’s platform.
• Implement end-to-end data integrations and maintain software at customer sites.

Skills

Problem Solving

Analytical Skills

Cloud-Native Technologies

Linux

Networking

Data Engineering

Education

Bachelor's Degree in Computer Science or related field

Tools

AWS

Azure

GCP

Docker

Kubernetes

Job description

San Francisco, CA; St. Louis, MO; New York, NY; Washington, DC

Scale AI is seeking a highly skilled and motivated Mission Software Engineer to join our dynamic Federal Engineering team. As a part of this team, you will play a critical role in supporting Scale’s government customers by scoping and developing onsite solutions. Our scalable, high-performance platform is the foundation for these customer solutions, and your expertise will be instrumental in designing and implementing systems that can handle interactions with existing customer systems to help our products integrate into existing customer workflows.

You will:

• Work directly with customers to understand their problems and translate those into features in Scale’s platform.
• Be open to >50% travel or relocation to a key customer geographic location.
• Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back.
• Deploy and maintain Scale software at customer sites.
• Develop customer requested features and work closely with them to ensure that they win customer love.
• Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
• This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.

Ideally you have:

• Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles.
• Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus.
• Linux experience: Understanding of shell scripting, operating systems, etc.
• Networking experience: Understanding of networking technologies, configuration (ports, protocols, etc.).
• Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles.
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles.

Compensation: Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity-based compensation, subject to Board of Director approval.

Salary Range:

The base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $184,000 — $292,560 USD.

The base salary range for this full-time position in the locations of Washington DC, Texas, Colorado is: $165,600 — $263,304 USD.

The base salary range for this full-time position in the location of St. Louis is: $138,000 — $219,420 USD.

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [e-mail].