Mission Planning IT Support Specialist (TS/SCI)

Summit Technologies, Inc.; Oklahoma; On-site; USD 90,000 - 120,000; Full time

Job summary

Summit Technologies, Inc. is hiring a Mission Planning System Support Representative (SSR) to sustain the Air Force mission planning IT environment at Will Rogers ANG in Oklahoma City.

The role emphasizes troubleshooting hardware, software, and networks and requires TS/SCI clearance. The SSR will install, configure, and maintain mission planning software and data, coordinate with government personnel, and document corrective actions and solutions to keep systems fully operational in daily

Qualifications

• Strong troubleshooting skills in hardware, software, OS, and networks.
• Excellent communication, organizational, and customer service skills.
• Ability to work independently while supporting mission-critical operations.

Responsibilities

• Maintain mission planning computer systems and hardware.
• Install, configure, update, and troubleshoot mission planning software and applications.
• Ensure map data and databases are current and accurate.
• Support mission planning activities for training, deployments, and operations.
• Document system issues, actions, and solutions.
• Coordinate with government personnel to resolve issues.
• Optimize mission planning data and system performance.
• Communicate effectively with team members, customers, and leadership.

Skills

Troubleshooting

Communication

Customer service

Independent work

Education

Bachelor’s degree in IT/CS

Job description

Summit Technologies, Inc. is hiring a Mission Planning System Support Representative (SSR) to sustain the Air Force mission planning IT environment at Will Rogers ANG in Oklahoma City.

The role emphasizes troubleshooting hardware, software, and networks and requires TS/SCI clearance. The SSR will install, configure, and maintain mission planning software and data, coordinate with government personnel, and document corrective actions and solutions to keep systems fully operational in daily