Mission Planning IT Support Specialist

Summit Technologies, Inc.; Oklahoma City (OK); On-site; USD 70,000 - 100,000; Full time

Job summary

Summit Technologies seeks a Mission Planning System Support Representative (SSR) to support U.S. Air Force mission planning at Will Rogers ANG.

The SSR maintains mission planning IT environments, hardware, and software, ensuring systems operate reliably for daily tasks, training, deployments, and contingencies. The role requires strong troubleshooting, clear communication, and the ability to document actions while coordinating with government and support teams.

Qualifications

• Must be a U.S. Citizen.
• Must possess an active TS/SCI clearance.
• Bachelor's degree in Information Technology, Computer Science, or a related field, or four (4) years of relevant IT experience.
• Must obtain CompTIA Security+ certification within six (6) months of hire to meet DoD 8570 IAT Level II requirements.
• Strong troubleshooting skills involving hardware, software, operating systems, and network connectivity.
• Excellent communication, organizational, and customer service skills.
• Ability to work independently while supporting mission-critical operations in a fast-paced environment.

Responsibilities

• Maintain Mission Planning IT environment and provide hardware support.
• Install, configure, update, and troubleshoot mission planning software and applications.
• Keep mission planning map data and databases current and accurate.
• Support training exercises, deployments, and operational missions.
• Document system issues, corrective actions, and technical solutions.
• Coordinate with government personnel and technical support teams to resolve issues.
• Optimize mission planning data and system performance.
• Communicate effectively with team members, customers, and leadership at all levels.

Skills

Troubleshooting

Communication

Customer service

Education

Bachelor's degree in IT/CS

CompTIA Security+ certification

Job description

Summit Technologies seeks a Mission Planning System Support Representative (SSR) to support U.S. Air Force mission planning at Will Rogers ANG.

The SSR maintains mission planning IT environments, hardware, and software, ensuring systems operate reliably for daily tasks, training, deployments, and contingencies. The role requires strong troubleshooting, clear communication, and the ability to document actions while coordinating with government and support teams.