Mission-Driven Store Manager: Retail Leader

salvarmycareers; Greenwood (IN); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store is seeking a Store Manager in Greenwood, IN. This role leads store operations, supervises staff, and drives sales while upholding the mission of serving the community.

You will manage scheduling, payroll, cash handling, and budgeting, with responsibilities for donations, pricing, and merchandising. Expect the opportunity to mentor teams, report to leadership, and maintain high customer service standards.

Qualifications

• 2 years' experience in staff management and development.
• Proven retail management experience.

Responsibilities

• Recruit, train, and supervise store staff
• Manage scheduling and payroll processing
• Implement company policies and practices in employee relations
• Develop and implement strategies to meet production and sales goals
• Oversee donation processes, product sorting, pricing, and presentation
• Manage store maintenance, safety, and appearance
• Ensure OSHA and Salvation Army safety policies
• Create an enjoyable shopping environment
• Develop customer retention plans
• Set an example for positive customer interactions
• Oversee cash handling procedures and daily deposits
• Work within budget parameters
• Manage inventory tracking for designated product lines
• Maintain open communication with Regional Manager and Department Heads
• Provide daily reports on store production and sales
• Address customer complaints and provide education about the program
• In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff
• Train and supervise the store staff
• Provide direct reports with a personnel review
• Review and approve time and attendance for store personnel using the current payroll system
• Check time logs regularly, following all current regulations and trainings
• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Skills

Leadership

Customer service

Cash handling

Flexible scheduling

English communication

Tools

Point of Sale System

Payroll program

Microsoft Office

Job description

The Salvation Army Thrift Store is seeking a Store Manager in Greenwood, IN. This role leads store operations, supervises staff, and drives sales while upholding the mission of serving the community.

You will manage scheduling, payroll, cash handling, and budgeting, with responsibilities for donations, pricing, and merchandising. Expect the opportunity to mentor teams, report to leadership, and maintain high customer service standards.