Assistant Store Manager - Mission-Driven Retail Leadership

KrocQuincy; Rochester Hills (MI); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Employee Assistance Program

On-the-job training

Job summary

The Salvation Army in Rochester Hills, MI is seeking an Assistant Store Manager to support the Store Manager in daily operations. The role includes staff supervision, sales growth, store maintenance, banking, and record-keeping, with a focus on delivering strong customer service and community impact.

This full-time position offers on-site work, a comprehensive benefits package, and paid training. Evening, weekend, and holiday scheduling are required as part of the duties.

Qualifications

• High School Diploma or equivalent
• 2 years retail experience (thrift experience a plus)
• Valid Driver's License
• Basic computer proficiency including POS systems
• Ability to pass pre-employment background check

Responsibilities

• Support staff training and supervision as assigned
• Implement strategies to meet production and sales goals
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
• Ensure compliance with OSHA and Salvation Army safety/security policies
• Work with store manager to keep income and expenses within budgeted parameters
• Protect resources through product control procedures to prevent shrinkage
• Implement customer development and retention plans
• Create an enjoyable shopping experience
• Work proactively to improve The Salvation Army's image among staff and community
• Support The Salvation Army's mission statement
• Support banking and record-keeping procedures
• Document and provide information for personnel reviews and corrective actions
• Communicate with Store Manager regarding all aspects of store operations
• Handle all other duties as assigned
• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Skills

Staff supervision

Sales goals

Customer service

POS systems

Communication

Training/coaching

Education

High School Diploma

Tools

POS software

Job description

The Salvation Army in Rochester Hills, MI is seeking an Assistant Store Manager to support the Store Manager in daily operations. The role includes staff supervision, sales growth, store maintenance, banking, and record-keeping, with a focus on delivering strong customer service and community impact.

This full-time position offers on-site work, a comprehensive benefits package, and paid training. Evening, weekend, and holiday scheduling are required as part of the duties.