Mission-Driven Retail Manager

Catholic Charities of Central Washington; Union Gap (WA); On-site; USD 2,927,000 - 3,651,000; Full time

Benefits offered by this job

Health insurance

Retirement 403(b) Plan with company 2%

Paid holidays

Paid Time Off (PTO)

Education Assistance Program

Flexible Spending Account (FSA)

Employee Assistance Program

Job summary

Catholic Charities of Central Washington's St. Vincent Center seeks a Retail Manager to lead daily operations, merchandising, customer service, cashier duties, and inventory flow, ensuring a welcoming, mission-driven store.

You will supervise staff and volunteers, coordinate schedules, track sales, and partner with leadership to drive community engagement and revenue generation while maintaining high standards.

Qualifications

• High school diploma or equivalent preferred.
• 2 years of retail, merchandising, customer service, or supervisory experience preferred.
• Experience in nonprofit or mission-driven environment preferred.
• Experience in a thrift store environment preferred.

Responsibilities

• Oversee daily retail operations, merchandising, customer service, cashier functions, and overall store presentation.
• Maintain clean, organized, safe, and visually appealing retail areas, fixtures, displays, storage spaces, and workstations.
• Lead the retail team in achieving daily stocking, sales, customer service, and operational goals.
• Monitor sales floor productivity, stocking levels, product flow, customer trends, and workflow efficiency to support department performance and customer experience.
• Ensure merchandise is displayed, replenished, priced, and signed in an organized and accessible manner consistent with store standards.
• Oversee register procedures, customer transactions, and front-end accountability.
• Identify opportunities to improve merchandising, operational efficiency, customer experience, and overall store performance.

Skills

Staff supervision

Leadership

Customer service

Merchandising

Cash handling

Communication

Team building

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

POS systems

Job description

Catholic Charities of Central Washington's St. Vincent Center seeks a Retail Manager to lead daily operations, merchandising, customer service, cashier duties, and inventory flow, ensuring a welcoming, mission-driven store.

You will supervise staff and volunteers, coordinate schedules, track sales, and partner with leadership to drive community engagement and revenue generation while maintaining high standards.