Mission-Driven Retail Manager

Catholic Charities Serving Central Washington; Union Gap (WA); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement 403(b) plan with company-m

Paid holidays

Paid Time Off (PTO)

Education Assistance Program

Job summary

The Retail Manager at Catholic Charities Serving Central Washington's St. Vincent Center leads daily retail operations, merchandising, customer service, cashier processes, and inventory flow to support mission-driven store goals.

You will supervise staff and volunteers, develop schedules, provide coaching, and ensure a welcoming shopping environment while maintaining standards and safety. Collaborate with center leadership on planning, community engagement, revenue generation, and program

Qualifications

• High school diploma or equivalent preferred.
• 2 years of retail, merchandising, customer service, or supervisory experience preferred.
• Experience in nonprofit or mission-driven environment preferred.
• Experience in a thrift store environment preferred.
• Strong leadership, communication, organizational, and team-building skills.
• Proficiency with Microsoft Office, Excel, POS systems, and related software.

Responsibilities

• Lead daily retail operations, merchandising, customer service, cashier functions and store presentation.
• Oversee staff and volunteers; schedule coverage and supervise performance.
• Achieve daily stocking, sales, and customer service goals.
• Monitor sales trends and inventory flow to improve efficiency.
• Maintain clean, organized, safe, and visually appealing retail areas.
• Oversee cash handling, transactions, and financial reporting.
• Coordinate with leadership on planning, community engagement and revenue generation.
• Recruit, train, and supervise volunteers.

Skills

Leadership

Communication

Team-building

Organizational skills

Retail operations

Customer service

Data tracking

Staff coaching

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

POS systems

Email platforms

Operational tracking software

Job description

The Retail Manager at Catholic Charities Serving Central Washington's St. Vincent Center leads daily retail operations, merchandising, customer service, cashier processes, and inventory flow to support mission-driven store goals.

You will supervise staff and volunteers, develop schedules, provide coaching, and ensure a welcoming shopping environment while maintaining standards and safety. Collaborate with center leadership on planning, community engagement, revenue generation, and program