Mission-Driven Retail Lead & Team Builder

Union Gospel Mission of the Inland Northwest; Spokane (WA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid time off (PTO)

Retirement plan with employer matching

Job summary

Union Gospel Mission of the Inland Northwest seeks a Retail Assistant Manager for its Thrift Stores in Spokane. Lead daily store operations, coach staff, manage customer interactions, and support a Christ-centered ministry through resale and donations.

The role emphasizes training, cash handling, and maintaining a welcoming sales floor while aligning with our faith-based mission and core values.

Qualifications

• Two- or four-year college degree in applicable field of study, or equivalent years of experience managing a retail store.
• Five (5) or more years in the retail industry, preferably with Assistant Manager and Sales experience.
• Experience creating pricing policies and managing sales and promotions.
• Experience establishing production standards and processes.

Responsibilities

• Lead by being an example of Christ to all staff, donors, and customers.
• Assist the Retail Manager to equip team in the retail operations of the store, including handling of cash and credit card payments, voids, and refunds, to ensure accuracy and security of all transactions.
• Work with Retail Manager and Operations Manager and effectively communicate with the Processing Manager, processing employees and donors daily to keep a positive flow of information.
• Establish and maintain customer service standards to ensure compliance with the mission statement and provide a pleasant shopping experience.
• Assist in training store staff in stocking shelves and clothing racks to provide customers with maximum shopping opportunities.
• Partner with Retail Manager to help manage store displays and maintain a pleasant shopping environment.

Skills

Leadership

Customer service

Communication

Computer literacy

Training

Team management

Math skills

Education

Two- or four-year college degree in applicable field of study, or equivalent years of experience managing a retail store.

Job description

Union Gospel Mission of the Inland Northwest seeks a Retail Assistant Manager for its Thrift Stores in Spokane. Lead daily store operations, coach staff, manage customer interactions, and support a Christ-centered ministry through resale and donations.

The role emphasizes training, cash handling, and maintaining a welcoming sales floor while aligning with our faith-based mission and core values.