Mission-Driven Operations Program Manager

GT Independence, LLC; Sturgis (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

GT Independence is seeking a Program Manager to lead the operational unit, ensuring real-time support, payroll adherence, and goal attainment. You will steer staff development, performance metrics, and cross-department collaboration to deliver exceptional service and outcomes.

The role emphasizes strong communication, process optimization, and stakeholder engagement in a family-founded national leader in home- and community-based care.

Qualifications

• Bachelor’s Degree required; business-focused degree preferred.
• Minimum two years of Operations experience and leadership.
• Strong written and oral communication, organizational and deadline skills.
• Ability to manage complex projects with critical thinking and problem solving.

Responsibilities

• Develop and monitor performance metrics for staff and operations.
• Evaluate processes and implement improvements.
• Participate in business development for new contracts.
• Lead quality improvement and continuous improvement initiatives.
• Ensure payroll is processed on schedule and accurately.
• Collaborate with managers to update policies and training materials.
• Staff development, recruitment, and relationship building with agencies.

Skills

Operations management

Leadership

Project management

Communication skills

Time management

Cross-functional collaboration

Team building

Organizational skills

People skills

Education

Bachelor's Degree in Business Management or Business Administration

Tools

Microsoft Office Suite

Job description

GT Independence is seeking a Program Manager to lead the operational unit, ensuring real-time support, payroll adherence, and goal attainment. You will steer staff development, performance metrics, and cross-department collaboration to deliver exceptional service and outcomes.

The role emphasizes strong communication, process optimization, and stakeholder engagement in a family-founded national leader in home- and community-based care.