Mission-Driven Logistics Dispatcher

The Foundry Ministries, Inc.; Pelham (AL); Hybrid; USD 36,000 - 52,000; Full time

Job summary

The Foundry Ministries, Inc. is seeking a Dispatcher to oversee donation requests and coordinate scheduling and routing for pickup and delivery trucks. The role requires coordinating with the dispatch office, thrift store warehouse, and management to meet donor and customer needs.

Ideal candidates will have a High School Diploma or GED and experience in customer service and dispatch. Proficiency with computers and strong communication skills are essential, as is the ability to work overtime and

Qualifications

• High school diploma or GED required.
• Experience in customer service and dispatch preferred.
• Able to use computer/tablet to perform job duties.
• Must follow safety guidelines and work in a warehouse environment.

Responsibilities

• Answer incoming calls and emails from potential donors.
• Schedule and dispatch drivers for pickups and deliveries.
• Relay information between drivers, warehouse, and management.
• Maintain call logs and complete reports.
• Communicate using phones, text, email, and direct messaging.
• Coordinate with managers to resolve issues and manage conflicts.

Skills

Customer service

Dispatch experience

Communication

Team player

Interpersonal skills

Time management

Problem resolution

Safety awareness

Computer literacy

Education

High School Diploma or GED

Job description

The Foundry Ministries, Inc. is seeking a Dispatcher to oversee donation requests and coordinate scheduling and routing for pickup and delivery trucks. The role requires coordinating with the dispatch office, thrift store warehouse, and management to meet donor and customer needs.

Ideal candidates will have a High School Diploma or GED and experience in customer service and dispatch. Proficiency with computers and strong communication skills are essential, as is the ability to work overtime and