Mission-Driven Clinical Intake Admin Pro (Part-Time)

CORA Services, Inc.; Philadelphia (Philadelphia County); On-site; USD 23,000 - 33,000; Part time

Job summary

CORA Services, Inc. is seeking a part-time Clinical Intake Administrative Assistant to support psychiatry and LEHB program operations in our Philadelphia office.

The role is 20 hours per week with 4-hour shifts, Monday-Thursday mornings and Friday afternoons, reporting in-person to CORA. Primary duties include scheduling, intake processing, insurance verification, and coordinating between psychiatrists, treatment teams, and clients.

Qualifications

• 3-5 years of office experience required.
• Fluency in Microsoft Office, with strong Excel and Access.
• Experience with EHR systems, Square payments, and insurance portals.
• Strong organizational, multitasking, and problem-solving skills.
• Excellent attention to detail and confidentiality.
• Ability to communicate with clients, psychiatrists, and staff.
• Resourceful and proactive when issues arise.

Responsibilities

• Provide administrative support to Agency Psychiatrists.
• Offering in-office support for our psychiatry team.
• Schedule/Reschedule/confirm appointments for psychiatrists.
• Coordinate consults between psychiatrists and treatment teams.
• Assist clients in completing necessary intake paperwork for psychiatry services.
• Bridge communication between multiple pharmacies & insurance companies.
• Submit Prior-authorization forms & medication refill requests as-required.
• Assist with letter requests for disability, FMLA, Medicaid & other purposes.
• Function as a liaison between psychiatrists & clients.
• Verify insurance for all new psychiatry clients.
• Discharge clients from Program Enrollment in the EHR system.
• Collect and bill weekly for all psychiatry appointments (in-person and Telehealth) for psychiatrists and therapists and send overdue copayment reminders.
• Connect payments from Square to EHR weekly.
• Adobe consents for Telehealth clients
• Process requests for client services and assist with eligibility determination for intake.
• Assist with Clinical programs as needed.
• Answer & address intake calls for all Clinical programs during hours assigned by supervisor.
• Serve in various committees and/or work teams as requested.
• Participate in a minimum of 6 hours annually of professional training.
• Comply with CORA Services policies and procedures.
• Provide back-up coverage for Reception as needed.
• Perform other duties as assigned by supervisor

Skills

Office experience

Organization

Multitasking

Attention to detail

Confidentiality

Communication

Tools

Excel

Access

EHR system

Square

Insurance portals

Web-based data apps

Job description

CORA Services, Inc. is seeking a part-time Clinical Intake Administrative Assistant to support psychiatry and LEHB program operations in our Philadelphia office.

The role is 20 hours per week with 4-hour shifts, Monday-Thursday mornings and Friday afternoons, reporting in-person to CORA. Primary duties include scheduling, intake processing, insurance verification, and coordinating between psychiatrists, treatment teams, and clients.