Mission‑Driven Client Success Specialist

Nashville Public Radio; Lincoln (NE); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Retirement

Job summary

A dedicated insurance agency in Lincoln, Nebraska, seeks a Client Success Support professional to enhance customer service for ministries and non-profits. The role requires strong communication skills, basic math skills, and the ability to multitask in a fast-paced environment. Candidates should possess 3-6 years of experience and a high school diploma. The agency offers a supportive culture focused on teamwork and personal growth, with competitive benefits including medical, dental, and retirement plans.

Qualifications

• 3-6 years of experience in a customer service or support role.
• Property & casualty insurance licensed preferred.
• Ability to work independently and collaboratively.

Responsibilities

• Provide responsive customer service via calls and emails.
• Research and present answers to client questions.
• Maintain up-to-date knowledge on carrier products.
• Assist with onboarding of new clients.
• Participate in weekly service team meetings.

Skills

Excellent verbal and written communication skills

Basic math skills

Positive attitude

High level of organization

Multi-tasking in a fast-paced environment

Integrity

Effective handling of stress

Education

High School Diploma/GED

Tools

Agency management system

Job description

A dedicated insurance agency in Lincoln, Nebraska, seeks a Client Success Support professional to enhance customer service for ministries and non-profits. The role requires strong communication skills, basic math skills, and the ability to multitask in a fast-paced environment. Candidates should possess 3-6 years of experience and a high school diploma. The agency offers a supportive culture focused on teamwork and personal growth, with competitive benefits including medical, dental, and retirement plans.