Mission-Driven Chief Operations & Impact Officer

Scion Executive Search; Mesa (AZ); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k with employer matching

Job summary

United Food Bank is seeking a Chief Operating and Impact Officer to oversee sourcing, storage, repackaging, and distribution of tens of millions of pounds of food across Arizona. The COIO will lead program development, partnerships, and operations to ensure immediate relief and long-term stability.

The role reports to the CAO and oversees Transportation & Logistics, Agency Network, and Inventory teams, driving a campus redesign, safety culture, and compliance with Feeding America standards.

Qualifications

• Bachelor’s degree in business, nonprofit management, operations, or supply chain management, or an equivalent combination of education and experience.
• MBA or master’s degree a plus.
• 10+ years of progressive leadership experience, including at least five years at the Director or C-level overseeing operations or supply chain.
• Experience leading an operation through significant change, such as a new facility, a new distribution model, or a leadership transition.
• Knowledge of regulatory compliance and operational standards, with food safety experience preferred; ServSafe certification required within six months of hire.
• Experience with EOS or a comparable operating system is preferred.

Responsibilities

• Serve as a key member of the Senior Leadership Team and senior operations leader.
• Staff lead to the Board's Operations & Impact Committee, presenting quarterly impact results and the Operational Response Plan.
• Translate Stability First strategy into a continuous, multi-year operational roadmap.
• Oversee logistics across a large service area including warehousing, fleet operations, and inventory control.
• Lead the redesign of the distribution model and ensure compliance with safety and regulatory standards.
• Build a culture of candor, accountability, and frontline leadership across Operations teams.

Skills

Leadership

Strategic planning

Communication

Change management

Safety culture

EOS experience

Board interaction

Education

Bachelor’s degree in business / nonprofit management / operations / supply chain

MBA or master’s degree a plus

Tools

ERP systems

Route optimization tools

Microsoft Excel

Job description

United Food Bank is seeking a Chief Operating and Impact Officer to oversee sourcing, storage, repackaging, and distribution of tens of millions of pounds of food across Arizona. The COIO will lead program development, partnerships, and operations to ensure immediate relief and long-term stability.

The role reports to the CAO and oversees Transportation & Logistics, Agency Network, and Inventory teams, driving a campus redesign, safety culture, and compliance with Feeding America standards.