Mission-Driven Cashier & Customer Service Associate

Goodwill Industries of the Southern Piedmont; Charlotte (NC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Free training programs

Team member discounts

Medical, dental, vision, PTO, tuition

Full Time Only benefits

Job summary

Goodwill Industries of the Southern Piedmont is hiring for a full-time retail associate in Charlotte, NC. You will ring sales, handle payments, bag merchandise, and thank customers while keeping the floor organized and safe.

You’ll greet donors, accept donations, and contribute to a strong team environment. The role offers starting pay at $15/hour with annual raises and production bonuses, plus benefits including medical, dental, vision, paid time off, and tuition reimbursement for full-time

Qualifications

• Positive, dependable team players with great customer service skills.
• No experience needed - willingness to learn; cash handling experience a plus.
• Able to follow instructions, handle physical tasks, and work in a fast-paced retail setting.
• Honest, respectful, and aligned with Goodwill's mission and values.
• Open to training and personal development opportunities.
• This job keeps you on the move: standing, talking, listening, using hands; lifting up to 10 pounds.

Responsibilities

• Provide friendly, efficient customer service at the register - ring sales, handle payments, bag merchandise, and thank customers.
• Keep the sales floor stocked and organized: move clothing from the backroom, merchandise clothing by type/color, and ensure racks are tidy and rotated.
• Maintain a clean, safe shopping environment including dressing rooms and work areas.
• Greet donors, accept donations, and issue receipts.
• Support donation door operations and perform sorting/hanger tasks as needed.
• Report any safety, security, or theft concerns to store management.
• Help with other duties as assigned to support a strong team environment.

Skills

Customer service

Team player

Cash handling

Physical stamina

Communication

Job description

Goodwill Industries of the Southern Piedmont is hiring for a full-time retail associate in Charlotte, NC. You will ring sales, handle payments, bag merchandise, and thank customers while keeping the floor organized and safe.

You’ll greet donors, accept donations, and contribute to a strong team environment. The role offers starting pay at $15/hour with annual raises and production bonuses, plus benefits including medical, dental, vision, paid time off, and tuition reimbursement for full-time