Customer-Focused Cashier & Store Team Player

Goodwill Industries of the Southern Piedmont; Charlotte (NC); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Skill-building training

Team member discounts

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition reimbursement

Job summary

Goodwill Industries of the Southern Piedmont in Charlotte is hiring a retail team member to deliver friendly, efficient customer service at the register and help keep the store inviting.

Starting at $15/hour with annual raises and production bonuses, the role includes training, benefits, and opportunities to grow within a mission-driven nonprofit that funds job training and education in the community.

Qualifications

• Customer service skills and reliability.
• Willingness to learn; cash handling a plus.
• Ability to follow instructions and work in a fast-paced retail setting.
• Honest, respectful, aligned with Goodwill's mission and values.
• Open to training and personal development opportunities.
• Able to stand for long periods and lift up to 10 pounds.

Responsibilities

• Provide friendly, efficient customer service at the register—ring sales, handle payments, bag merchandise, and thank customers.
• Keep the sales floor stocked and organized: move clothing from the backroom, merchandise clothing by type/color, and ensure racks are tidy and rotated.
• Maintain a clean, safe shopping environment including dressing rooms and work areas.
• Greet donors, accept donations, and issue receipts.
• Support donation door operations and perform sorting/hanger tasks as needed.
• Report any safety, security, or theft concerns to store management.
• Help with other duties as assigned to support a strong team environment.

Job description

Goodwill Industries of the Southern Piedmont in Charlotte is hiring a retail team member to deliver friendly, efficient customer service at the register and help keep the store inviting.

Starting at $15/hour with annual raises and production bonuses, the role includes training, benefits, and opportunities to grow within a mission-driven nonprofit that funds job training and education in the community.