Mission-Driven Administrative Specialist (Member Services)

ADP, Inc.; Virginia (MN); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Health/vision/dental with 70% employer

401K

Job summary

Neighborhood Assistance Corporation of America (NACA) in Brooklyn Center, MN is seeking an Administrative Assistant to manage front-desk duties, answer calls, greet Members, schedule appointments, and process attendance forms in a fast-paced environment.

You will support local office operations, coordinate HBW activities, and maintain customer service standards while handling multiple tasks and contributing to NACA’s mission of affordable homeownership.

Qualifications

• Bachelor’s or Associate degree preferred; high school diploma required.
• Two (2+) years of administrative experience required.
• Mortgage/real estate courses preferred.

Responsibilities

• Answer the phones, greet Members, and assist clients; schedule and confirm appointments.
• Process HBW confirmations and attendance forms; multi-task in a fast-paced office.
• Administer volunteer participation and communicate NACA policies and procedures.
• Monitor office supplies, manage space, and ensure a healthy, safe environment.
• Provide outstanding customer service and address Member issues promptly.

Skills

Communication

Organizational skills

Professionalism

Customer service

Time management

Leadership

Computer skills

Mission-driven

Education

Bachelor’s or Associate degree - Preferred

High School Graduate or Equivalency - Required

Mortgage/real estate coursework - Preferred

Tools

NACA software

Job description

Neighborhood Assistance Corporation of America (NACA) in Brooklyn Center, MN is seeking an Administrative Assistant to manage front-desk duties, answer calls, greet Members, schedule appointments, and process attendance forms in a fast-paced environment.

You will support local office operations, coordinate HBW activities, and maintain customer service standards while handling multiple tasks and contributing to NACA’s mission of affordable homeownership.