Mission-Critical Systems Support Specialist III (TS/SCI)

AMERICAN SYSTEMS; Vandenberg SFB (CA); On-site; USD 97,000 - 162,000; Full time

Job summary

AMERICAN SYSTEMS is seeking a Systems Support Specialist III to deliver on-site and on-call support for multiple mission systems at Vandenberg Space Force Base, California. The role includes system administration, troubleshooting, maintenance, and user support in a TS/SCI environment.

Responsibilities include incident response, backups, asset tracking, and coordination with engineering to ensure operational readiness and regulatory compliance.

Qualifications

• Active TS/SCI clearance required to start.
• Bachelor’s degree in IT, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or equivalent DoW/military training.
• 7–10 years of experience in systems or network administration in secure, mission-critical environments.
• Experience with asset cataloging, recordkeeping, and disposition planning for DoD/ government equipment.
• Experience coordinating with operations management and supporting configuration management requirements.

Responsibilities

• Deliver onsite and on-call technical and operational support for mission systems at Vandenberg SFB, including system administration, monitoring, and health checks.
• Troubleshoot and resolve hardware, software, network, and system performance issues affecting mission operations.
• Perform preventive and corrective maintenance, including software updates, patches, configuration changes, and performance tuning.
• Provide first-line user support and basic training, resolving access, connectivity, and usage issues.
• Collect, maintain, and update logs, incident reports, and checklists per program requirements.
• Conduct incident response, including triage, escalation, and closure documentation.
• Execute backup and restore operations to support mission continuity and data integrity.
• Support system administration and database tasks as needed to maintain readiness.
• Oversee records and reports to ensure compliance with security and audit standards.
• Coordinate with operations, configuration management, logistics, and engineering for upgrades and asset disposition.

Skills

System administration

Troubleshooting

Incident response

Asset management

On-site support

Education

Bachelor’s degree in IT/CS/IS/DS/SWE or equivalent DoD training

Tools

Asset tracking systems

Configuration management

Log management

Job description

AMERICAN SYSTEMS is seeking a Systems Support Specialist III to deliver on-site and on-call support for multiple mission systems at Vandenberg Space Force Base, California. The role includes system administration, troubleshooting, maintenance, and user support in a TS/SCI environment.

Responsibilities include incident response, backups, asset tracking, and coordination with engineering to ensure operational readiness and regulatory compliance.