Mission-Critical Systems Administrator — TS/SCI + Poly

Strategic Analytix; Fort Meade (MD); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

Strategic Analytix is seeking a System Administrator to manage IT systems for DoD/IC clients. Responsibilities include day-to-day operations, troubleshooting, help desk support, and escalation coordination across client/server/storage/network components.

The role requires TS/SCI clearance with a Full Scope Polygraph, a technical bachelor’s degree, and CWIP IAT Level 1–3 certifications. Experience spans UNIX/Windows environments and SOA dependencies.

Qualifications

• TS/SCI clearance with Full Scope Polygraph required.
• Bachelor’s degree in a technical discipline from an accredited college or university; five years of SA experience may substitute for a degree.
• CWIP IAT Level 1 certification required.
• CWIP IAT Level 2 certification required.
• CWIP IAT Level 3 certification required.

Responsabilités

• Provide support for implementation, troubleshooting and maintenance of IT Systems.
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Support the design of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration inter dependencies as part of the SOA
• Analyze and resolve complex problems associated with server hardware, applications and software integration

Connaissances

TS/SCI clearance

Full Scope Polygraph

CWIP IAT Level 1

CWIP IAT Level 2

CWIP IAT Level 3

Formation

Bachelor’s degree in technical discipline

Outils

CWIP IAT Level 1

CWIP IAT Level 2

CWIP IAT Level 3

Description du poste

Strategic Analytix is seeking a System Administrator to manage IT systems for DoD/IC clients. Responsibilities include day-to-day operations, troubleshooting, help desk support, and escalation coordination across client/server/storage/network components.

The role requires TS/SCI clearance with a Full Scope Polygraph, a technical bachelor’s degree, and CWIP IAT Level 1–3 certifications. Experience spans UNIX/Windows environments and SOA dependencies.