24/7 Fire Dispatch Operator: Critical Incident Coordination

Emergency Telecommunicator Services; New Milford (NJ); On-site; USD 42,000 - 66,000; Full time

Job summary

Emergency Telecommunicator Services is seeking Fire Dispatchers to coordinate responses to fires, rescues and hazardous conditions from a Milford, NJ facility. The role requires precise information handling and clear radio communication, with responsibility for incident details and adherence to established response plans.

Fire dispatch positions involve staffing at all hours, including overnight shifts, weekends, holidays, overtime, and surge coverage during major incidents.

Qualifications

• High school diploma or GED required.
• Ability to work with computer systems, data entry, maps and radio communication.
• Fire dispatch certification or incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services is seeking Fire Dispatchers to coordinate responses to fires, rescues and hazardous conditions from a Milford, NJ facility. The role requires precise information handling and clear radio communication, with responsibility for incident details and adherence to established response plans.

Fire dispatch positions involve staffing at all hours, including overnight shifts, weekends, holidays, overtime, and surge coverage during major incidents.