Mission-Critical Enterprise Voice Engineer (Onsite)

Piper Companies

Scott Air Force Base (IL)

On-site

USD 140,000 - 210,000

Full time

14 days+

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Piper Companies is seeking an Enterprise Voice Engineer/UC & Collaboration Engineer to support a government-focused technology environment. Local to Scott AFB, IL, you will engineer, sustain, and optimize large-scale IP voice networks while ensuring high availability and security.

Ideal candidates have TS/SCI clearance, DoD 8570 IAT II certification, and hands-on experience with CUCM, Unity, CUBE, Oracle SBC, or Avaya Aura.

Qualifications

Active TS/SCI clearance required.
DoD 8570 IAT Level II certification (e.g., Security+ CE or equivalent).
Hands-on experience with enterprise voice platforms such as Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle SBC, or Avaya Aura.
Strong expertise in SIP signaling, call flows, and IP telephony systems.
Experience troubleshooting complex routing, switching, security, and voice infrastructure issues.
Strong understanding of WAN principles and enterprise networking concepts.

Responsibilities

Perform engineering and sustainment activities for a large-scale IP voice and video communications infrastructure.
Manage, configure, and troubleshoot voice, video, and data network systems to ensure high availability and performance.
Execute system maintenance, capacity planning, and configuration change management activities.
Configure and manage call routing components including calling search spaces, route plans, route partitions, route lists, and device profiles.
Configure and support Cisco or Juniper routing and switching devices.
Support distributed firewall infrastructure and ensure secure voice communications.
Develop and maintain technical documentation, diagrams, and operational procedures.
Analyze SIP signaling, call flows, and resolve complex communication issues.
Troubleshoot site registration, signaling, and media-related issues across distributed environments.
Validate and implement configuration changes in accordance with enterprise standards.
Perform fault analysis for voice subscribers, call handlers, routing rules, and network configurations.
Contribute to technical policies, work instructions, and reporting for enterprise voice services.