Mission-Critical Data Center Technician

Amazon Web Services (AWS); Sterling (VA); On-site; USD 60,000 - 95,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Data Center Engineering Technician to safeguard mission-critical infrastructure and support 24/7 operations across AWS data centers. You will participate in hands-on electrical and mechanical maintenance, including standby generators, switchgear, UPS, PDUs, cooling systems, and facility equipment, with on-site support across multiple locations.

You will work with a diverse team of engineers and operations staff to ensure safety, reliability, and efficiency,

Qualifications

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of assigned facility.
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location/site.

Job description

Amazon Web Services (AWS) is seeking a Data Center Engineering Technician to safeguard mission-critical infrastructure and support 24/7 operations across AWS data centers. You will participate in hands-on electrical and mechanical maintenance, including standby generators, switchgear, UPS, PDUs, cooling systems, and facility equipment, with on-site support across multiple locations.

You will work with a diverse team of engineers and operations staff to ensure safety, reliability, and efficiency,