Mission-Critical Data Center FOC Operator

Apple, Inc.; Sparks (NV); In loco; USD 70.000 - 95.000; Tempo pieno

Descrizione del lavoro

Apple, Inc. is seeking a Critical Facilities Operations Center Operator in Sparks, NV to monitor and manage essential data center infrastructure.

The role focuses on 24/7 operations, alarms handling, and incident response to maintain service continuity for Apple’s global systems. You will oversee EPMS/BMS/Fire-Life Safety systems, coordinate with vendors, and ensure documentation and change control are up to date.

Competenze

• 1+ years operating EPMS, BMS, or FLS controls in critical facilities or data centers.
• 2+ years in mission-critical facilities or data center operations.
• Experience with CMMS or similar maintenance systems.
• Exposure to mechanical, electrical, and fire life safety systems.
• Physical ability to sit, stand, bend, lift up to 75 lbs.
• Ability to work across varying temperatures and follow OSHA cycles.
• Flexibility for 12-hour shifts and overtime as needed.

Mansioni

• Manage and monitor EPMS, BMS, Fire/Life Safety, Generator, and Facility Networks and adjust controls as needed.
• Identify critical events and lead incident management using EOPs, escalating per policy.
• Maintain and update logs and reports for accuracy and compliance.
• Perform daily rounds and verify health of building monitoring systems, with data-driven issue resolution.
• Manage FOC communications and share information with stakeholders during normal operations and incidents.
• Implement Change Requests for planned facilities work and open CMMS tickets for break/fix activities.
• Provide turnover updates and participate in daily staff meetings to ensure 24/7 staffing.
• Collaborate with facilities peers, management, and external vendors; document all system changes and site health.
• Coordinate with vendors and contractors, evaluate performance, and escalate concerns as needed.

Conoscenze

EPMS/BMS experience

Strong communication

Incident triage

Strumenti

CMMS

NFPA knowledge

Facilities monitoring tools

Descrizione del lavoro

Apple, Inc. is seeking a Critical Facilities Operations Center Operator in Sparks, NV to monitor and manage essential data center infrastructure.

The role focuses on 24/7 operations, alarms handling, and incident response to maintain service continuity for Apple’s global systems. You will oversee EPMS/BMS/Fire-Life Safety systems, coordinate with vendors, and ensure documentation and change control are up to date.