Data Center FOC Operator: Incident Commander

Apple, Inc.; Maiden (NC); On-site; USD 75,000 - 110,000; Full time

Job summary

Apple Inc. is seeking a Critical Facilities Operations Center Operator for its Data Center Operations.

You will ensure the performance of critical infrastructure monitoring systems, own activities in critical spaces, respond to alarms, lead incident management, and uphold maintenance standards in a fast-paced environment. The role requires strong situational awareness, clear communication, and sound decision-making.

Qualifications

• 1+ years of experience operating EPMS, BMS, and/or FLS controls systems within critical facilities, data centers, industrial plants, or military technical ratings

Responsibilities

• Manage and monitor all controls and monitoring systems including EPMS, BMS, Fire/Life Safety, and facility networks.
• Identify critical events and lead the incident management process, including Emergency Operating Procedures.
• Maintain logs and reports ensuring accuracy and compliance with standards.
• Perform daily rounds and readings, verify health of building monitoring systems, and analyze data to address issues.
• Coordinate with vendors and service providers, updating work orders and documentation.

Skills

EPMS/BMS/FLS experience

CMMS familiarity

Critical facilities

12-hour shifts

Tools

CMMS

EPMS

BMS

Job description

Apple Inc. is seeking a Critical Facilities Operations Center Operator for its Data Center Operations.

You will ensure the performance of critical infrastructure monitoring systems, own activities in critical spaces, respond to alarms, lead incident management, and uphold maintenance standards in a fast-paced environment. The role requires strong situational awareness, clear communication, and sound decision-making.