Data Center Critical Facilities FOC Operator

Apple, Inc.; Mesa (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Apple’s Critical Facilities Operations Center (FOC) Operator role in Mesa, AZ focuses on monitoring critical infrastructure, leading incident management, and maintaining rigorous maintenance standards across EPMS, BMS, and FLS systems. The position requires handling graveyard shifts, overtime, and strong situational awareness to ensure continuous, reliable operations.

The operator will manage communications, change requests, and daily rounds while collaborating with vendors and internal teams to

Qualifications

• 1+ year operating EPMS, BMS, and/or FLS controls in critical facilities.
• 2+ years in critical facilities, data centers, or military technical ratings.
• Experience with CMMS or similar maintenance tools.
• Experience with mechanical, electrical, and fire life safety systems.
• Physical ability to lift up to 75 lbs.
• Able to work in varying temperatures and follow OSHA cycles.
• Flexibility for 12-hour day/graveyard shifts and overtime.

Responsibilities

• Manage and monitor controls and monitoring systems (EPMS, BMS, FLS).
• Identify critical events and lead incident management per policy.
• Maintain logs and reports with accuracy and compliance.
• Perform daily rounds and verify building monitoring health.
• Manage FOC communications with stakeholders.
• Process Change Requests and open/close maintenance tickets.
• Provide updates in turnover meetings and daily staff meetings.
• Collaborate with facilities peers and external vendors; document changes.
• Coordinate with vendors/contractors and escalate as needed.

Skills

Analytical thinking

Communication skills

Planning & organization

Adaptability to changing shifts

Education

Tools

EPMS

BMS

FLS (Fire Life Safety)

CMMS

Job description

Apple’s Critical Facilities Operations Center (FOC) Operator role in Mesa, AZ focuses on monitoring critical infrastructure, leading incident management, and maintaining rigorous maintenance standards across EPMS, BMS, and FLS systems. The position requires handling graveyard shifts, overtime, and strong situational awareness to ensure continuous, reliable operations.

The operator will manage communications, change requests, and daily rounds while collaborating with vendors and internal teams to