Mission-Critical Collaboration Platform Administrator

Tangram Flex, Inc.

United States

On-site

USD 70,000 - 110,000

Full time

11 days ago

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Flexible hours

10 paid holidays

Paid Time Off

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Health Savings Account

401K with match

Job summary

Tangram Flex is seeking a reliable Collaboration Platform Administrator for a full‑time in‑person role at WPAFB, supporting Air Force and Navy teams. You will administer, support, and maintain applications in our enterprise digital engineering toolchain, including Jama Connect, Jira, Confluence, GitLab, and related workflows, ensuring secure, highly available operations.

You will work under the technical lead, partner with systems engineers, software developers, cloud infra, and program

Qualifications

Bachelor’s degree in Information Systems, Business Systems, Systems Engineering, Cybersecurity, or related field (or equivalent experience)
Must be able to obtain a DoD Security Clearance. U.S. Citizenship is required to obtain a U.S. Government Security Clearance.
2+ years of experience with Jama Connect
2+ years of experience with work management software (preferably Atlassian’s Jira & Confluence)
2+ years of experience working with Jira service desk ticketing system
Experience administering user accounts, roles, permissions, and project‑level access controls
Experience performing security audits within DoD CUI and Secret environments
Daily work location at WPAFB, Fairborn, Ohio
This position's travel requirements are approximately 10% – 15%

Responsibilities

Support administrative duties for digital engineering and support tools
Provide troubleshooting, guidance, and support to users
Maintain requirements workflows that support end-to-end traceability links across Digital Engineering tools and processes
Provide stakeholder engagement and customer support for geographically separated teams, facilitating communication, gathering requirements, tracking issues, and communicating system changes
Support tool operations within multiple security level environments in accordance with applicable organizational security, access, and handling procedures
Serve as the secondary security point of contact for digital engineering tools; assist in coordinating security‑related requirements, access management, compliance activities, and issue resolution at all applicable organizational levels
Develop and maintain process documentation, such as including standard operating procedures, system configuration documentation, onboarding materials, workflow diagrams, configuration records, troubleshooting guides, and user‑reference materials
Support training, onboarding, and recurring user engagement activities for new and existing system users
Participate in regular administration team meetings to prioritize user support requests, operational issues, system enhancements, and maintenance activities