Mission Control Dispatcher - Hospital Transport & Logistics

Texas Health Resources; Texas; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) with matching

Paid time off

Health insurance options

Wellness programs

Tuition reimbursement

Student loan repayment

Job summary

Texas Health Resources seeks staff for the Mission Control department at Texas Health Denton to transport patients and support central dispatch. Responsibilities include moving patients, delivering equipment, and monitoring critical systems to maintain smooth operations across care areas.

The role requires strong communication, a proactive approach, and basic Windows/PC skills; BCLS certification is required prior to independent patient care and must be maintained quarterly.

Qualifications

• Education: High school diploma or equivalent.
• Preferred: 6 months related experience.
• Preferred: 6 months customer service.
• BCLS certification required before independent patient care and maintained quarterly.
• Strong communication and professional attitude.
• English reading/writing/speaking required.
• Knowledge of Windows/PC is helpful.
• Proactive problem solving and time management.

Responsibilities

• Transport patients to and from care areas.
• Deliver and pick up patient care equipment, supplies, mail, and concierge services.
• Maintain par levels and clean equipment.
• Act as central dispatcher for Mission Control.
• Monitor RTLS, security cameras, and other systems.
• Ensure maintenance and repair of equipment; manage stock levels of supplies.
• Adhere to Universal Precautions policy.
• Accept additional duties as assigned by leadership.
• Assist patients in dressing for procedures.
• Deliver patient concierge services.

Skills

Verbal communication

Written communication

English proficiency

Time management

Problem solving

Interpersonal skills

Windows/PC knowledge

Multitasking

Education

High School Diploma or Equivalent

BCLS Certification

Tools

Windows/PC

Job description

Texas Health Resources seeks staff for the Mission Control department at Texas Health Denton to transport patients and support central dispatch. Responsibilities include moving patients, delivering equipment, and monitoring critical systems to maintain smooth operations across care areas.

The role requires strong communication, a proactive approach, and basic Windows/PC skills; BCLS certification is required prior to independent patient care and must be maintained quarterly.