Mission Communications Manager

Diocese of Wheeling-Charleston; Wheeling (WV); Remote; USD 60,000 - 85,000; Full time

Job summary

Catholic Charities West Virginia (CCWVa) is seeking a Mission Communications Manager to tell our story, elevate the experiences of communities served, and engage supporters in addressing issues they face. The role requires translating complex topics into accessible content and guiding CCWVa’s communications voice and strategy.

The position is remote with options to work from statewide offices. The role emphasizes aligning with Catholic social teaching, human dignity, and serving the poor and

Qualifications

• Exceptional writing, editing, and storytelling skills.
• Ability to translate complex issues for diverse audiences.
• Strong ability to build relationships across communities.

Responsibilities

• Write and develop high-quality content.
• Lead mission-centered storytelling across channels.
• Build a statewide story pipeline.
• Shape organizational voice and messaging.
• Lead marketing and communications strategy.

Skills

Writing

Editing

Storytelling

Content strategy

Stakeholder engagement

Travel willingness

Job description

SUMMARY

At Catholic Charities West Virginia (CCWVa), we have a culture deeply rooted in Catholic social teaching and respect all Catholic beliefs and practices.

The Mission Communications Manager leads Catholic Charities West Virginia’s (CCWVa) efforts to tell the story of our mission, elevate the experiences of the people and communities we serve, and engage others in addressing issues that affect them.

Working across programs and communities statewide, this position develops compelling content and stories; translates complex issues into accessible communications; and creates opportunities for supporters, partners, and communities to engage their networks in conversation about these issues and how CCWVa is working to address them.

The manager also provides strategic direction for CCWVa’s broader marketing and communications efforts, ensuring a consistent and compelling organizational voice.

This position requires a strong commitment to CCWVa’s mission and an understanding of and alignment with the principles of Catholic social teaching, particularly human dignity, solidarity, and a commitment to serving people who are poor and vulnerable.

This position will be remote with the option to work from one of our statewide offices subject to employee’s preference and office availability.

II. ESSENTIAL DUTIES

• Write and develop high-quality content.
• Lead mission-centered storytelling.
• Build a statewide story pipeline.
• Equip others to tell the story.
• Shape organizational voice and messaging.
• Lead marketing and communications strategy.
  

III. ADDITIONAL DUTIES

• Establish editorial priorities and communications calendars aligned with organizational priorities, programs, fundraising, advocacy, events, and emerging issues.
• Oversee the development of brochures, program flyers, event materials, advertisements, digital content, and other marketing collateral, whether produced internally or through outside contractors and vendors.
• Coordinate with designers, photographers, videographers, printers, freelancers, and other creative partners as needed, providing clear direction and ensuring quality of final products.
• Support crisis and time-sensitive communications as needed.
  

IV. SUPERVISORY RESPONSIBILITIES

V. QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Exceptional writing, editing, and storytelling skills.
• Demonstrated ability to understand complex issues and communicate them clearly and persuasively to different audiences.
• Strong people skills and demonstrated ability to build relationships across diverse communities and perspectives.
• Strong judgment and discretion when working with sensitive stories, policy issues, and public communications.
• Ability to manage multiple priorities in a fast-changing environment.
• Ability to effectively communicate CCWVa’s Catholic identity, mission, and commitment to the principles of Catholic social teaching.
• Willingness and ability to travel throughout West Virginia.
• Commitment to the mission and values of CCWVa.