Communications & Marketing Manager

Commonwealth Catholic Charities; Richmond (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

Commonwealth Catholic Charities in Richmond, Virginia, seeks a Communications Director to plan, develop, and execute comprehensive communications strategies, manage media relations, branding, digital marketing, and internal communications.

The role requires a Bachelor’s degree and 3+ years of experience, with responsibilities including budgeting, supervising staff, coordinating with stakeholders, crisis planning, and maintaining brand standards across all channels.

Qualifications

• Requires Bachelor’s degree in a related field and 3+ years of communications experience.
• Experience leading a team and managing budgets.
• Strong writing, editing, and presentation skills.

Responsibilities

• Develop and implement annual communications plan and editorial calendar.
• Oversee media relations, branding, and digital marketing.
• Manage internal communications and stakeholder coordination.
• Develop crisis communications plans and monitor brand standards.

Skills

Interpersonal skills

Written and oral communication

Budget management

Team leadership

Education

Bachelor’s Degree in a related field

Tools

SharePoint

Microsoft Office

Job description

About CCCSince 1923, Commonwealth Catholic Charities (CCC) has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 7 locations throughout Virginia.CCC provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, or genetic information (including family medical history) in all aspects of employment including selection, job assignment, compensation, discipline, termination and benefits, except where there is a bona fide occupational qualification reasonably necessary to the normal operation of the agency.Commonwealth Catholic Charities is a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of a drug screening and background check.SUMMARY: This position plans, develops and implements strategies for all communications to meet the variable marketing and public relations needs of CCC and its entities.ESSENTIAL DUTIES & RESPONSIBILITIES: Other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Supervises assigned staff including hiring, completing performance evaluations, enforcing corrective action, and developmentAssists in developing annual departmental budget and managing expenses with respect to the budgetPromotes staff professional growth through established training requirementsManages all CCC marketing initiatives in respect to available funding in the current budgetManages all communications related vendor/consultant relationships and contractsCreates and implements annual communications plan and editorial calendar incorporating fundraising, parish engagement, programs and human resources related communicationsDevelops annual Performance Quality Indicators and completes quarterly reports related to Communications Department work.Actively participates in AMA and/or PRSA and professional development opportunitiesManage CCC internal communications platform through Compass/Microsoft SharePoint.Serve as a resource for presentations, email, and printed communications.Coordinates with staff to ensure timely, efficient and effective communicationEnsures all communications adhere to the CCC brand standardsOversees all new branding and rebranding activities for CCC, CCC Foundation & CCC Housing Corp. entities.Oversees digital marketing including CCC website, social media, e-newsletters, constituent and prospect retargeting, annual report, digital advertisements, presentations, videos, and webinarsOversees print marketing including letterhead, annual report, promotional items, fundraising campaigns, program’s collateral material, and print advertisementsDevelops and manages all media relations for CCC and its related entitiesCoordinates all media interviews with appropriate CCC staff leadership or staffMaintains a current crisis management plan and ensures that CCC leadership is trained and prepared to appropriately respond (or not respond)Represents the Agency in the community and workplace in a professional and ethical mannerDemonstrates sensitivity to the service population’s cultural and socioeconomic characteristicsDemonstrates strong interpersonal, decision-making, problem-solving, oral, and written skillsUtilizes a basic knowledge of Microsoft Office applicationsEDUCATION and/or EXPERIENCE: Bachelor’s Degree in a related field of study required, plus three years of experience.DIRECT REPORTS: Communications Specialist