Mission Communications Manager

Catholic Charities WV; West Virginia; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Catholic Charities West Virginia is seeking a Mission Communications Manager to lead storytelling, content development, and signature communications. This role spans multiple programs statewide, translating complex issues into accessible stories and engaging supporters and communities in CCWVa's mission.

The position guides CCWVa's marketing voice, collaborates with diverse partners, and aligns messaging with Catholic social teaching while enabling remote work with optional statewide office

Qualifications

• Exceptional writing, editing, and storytelling skills.
• Demonstrated ability to understand complex issues and communicate them clearly and persuasively to different audiences.
• Strong people skills and demonstrated ability to build relationships across diverse communities and perspectives.
• Strong judgment and discretion when working with sensitive stories, policy issues, and public communications.
• Ability to manage multiple priorities in a fast-changing environment.
• Ability to effectively communicate CCWVa’s Catholic identity, mission, and commitment to Catholic social teaching.
• Willingness and ability to travel throughout West Virginia.
• Commitment to the mission and values of CCWVa.

Responsibilities

• Write and develop high-quality content.
• Lead mission-centered storytelling.
• Build a statewide story pipeline.
• Equip others to tell the story.
• Shape organizational voice and messaging.
• Lead marketing and communications strategy.
• Establish editorial priorities and communications calendars aligned with organizational priorities, programs, fundraising, advocacy, events, and emerging issues.
• Oversee the development of brochures, program flyers, event materials, advertisements, digital content, and other marketing collateral, whether produced internally or through outside contractors and vendors.
• Coordinate with designers, photographers, videographers, printers, freelancers, and other creative partners as needed, providing clear direction and ensuring quality of final products.
• Support crisis and time-sensitive communications as needed.

Skills

Exceptional writing

Editing

Storytelling

Understanding complex issues

People skills

Judgment and discretion

Priorities management

Catholic mission alignment

Travel flexibility

Commitment to mission

Job description

Catholic Charities West Virginia

JOB TITLE: Mission Communications Manager

OFFICE: Catholic Charities

DEPARTMENT: Catholic Charities West Virginia

SUPERVISOR’S TITLE: Chief Mission Officer

SALARY LEVEL: Level 03

STATUS: Non-Exempt

I. SUMMARY

At Catholic Charities West Virginia (CCWVa), we have a culture deeply rooted in Catholic social teaching and respect all Catholic beliefs and practices.

The Mission Communications Manager leads Catholic Charities West Virginia’s (CCWVa) efforts to tell the story of our mission, elevate the experiences of the people and communities we serve, and engage others in addressing issues that affect them.

Working across programs and communities statewide, this position develops compelling content and stories; translates complex issues into accessible communications; and creates opportunities for supporters, partners, and communities to engage their networks in conversation about these issues and how CCWVa is working to address them.

The manager also provides strategic direction for CCWVa’s broader marketing and communications efforts, ensuring a consistent and compelling organizational voice.

This position requires a strong commitment to CCWVa’s mission and an understanding of and alignment with the principles of Catholic social teaching, particularly human dignity, solidarity, and a commitment to serving people who are poor and vulnerable.

This position will be remote with the option to work from one of our statewide offices, subject to employee’s preference and office availability.

II. ESSENTIAL DUTIES

• Write and develop high-quality content.
• Lead mission-centered storytelling.
• Build a statewide story pipeline.
• Equip others to tell the story.
• Shape organizational voice and messaging.
• Lead marketing and communications strategy.

III. ADDITIONAL DUTIES

• Establish editorial priorities and communications calendars aligned with organizational priorities, programs, fundraising, advocacy, events, and emerging issues.
• Oversee the development of brochures, program flyers, event materials, advertisements, digital content, and other marketing collateral, whether produced internally or through outside contractors and vendors.
• Coordinate with designers, photographers, videographers, printers, freelancers, and other creative partners as needed, providing clear direction and ensuring quality of final products.
• Support crisis and time-sensitive communications as needed.

V. QUALIFICATION REQUIREMENTS

• Exceptional writing, editing, and storytelling skills.
• Demonstrated ability to understand complex issues and communicate them clearly and persuasively to different audiences.
• Strong people skills and demonstrated ability to build relationships across diverse communities and perspectives.
• Strong judgment and discretion when working with sensitive stories, policy issues, and public communications.
• Ability to manage multiple priorities in a fast-changing environment.
• Ability to effectively communicate CCWVa’s Catholic identity, mission, and commitment to the principles of Catholic social teaching.
• Willingness and ability to travel throughout West Virginia.
• Commitment to the mission and values of CCWVa.

VI. PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

VII. WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The noise level in the work environment is usually moderate.